Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 1 of 2 1 2 LastLast
Results 1 to 10 of 12

Thread: Sapphire 850

  1. #1
    Super Member Pat P's Avatar
    Join Date
    Nov 2010
    Location
    Indiana
    Posts
    1,197
    Blog Entries
    17
    The feeddogs on my Sapphire are suppose to automatically drop I think) when I go into FMQ. Mine never have. so I have to manually use the button. But for some reason it gradually creeps back over raising the feeddogs. Has anyone with a Sapphire had this problem. Now the button feels loose and hardly keeps the feeddogs down. Machine was a gift and hate to take it to a local shop that sells them as they look horrified if you want them to service something that wasn't bought there. (Even though I spend money there!)

  2. #2
    Super Member katier825's Avatar
    Join Date
    Mar 2009
    Location
    FL
    Posts
    6,653
    Blog Entries
    3
    I have the 830 and have to use the button to lower the feed dogs. Maybe you didn't have the button over all the way? Mine kind of clicks when I slide the button over. If the button is loose, I'd check it out, or at least call and ask them for advice.

  3. #3
    Super Member litacats's Avatar
    Join Date
    Jul 2010
    Location
    western australia
    Posts
    1,733
    tell them it was a gift and could they please look at it. they should be happy you thought of them for the repair work since you are already a returning customer

  4. #4
    Senior Member cmw0829's Avatar
    Join Date
    Jan 2011
    Location
    Boston, MA area
    Posts
    953
    I don't think that the Sapphire line has this capability. I checked the brochure and if it did, it should be listed there, because it's a big deal.

    Call a dealer and ask if this is something it should do.

  5. #5
    Super Member katier825's Avatar
    Join Date
    Mar 2009
    Location
    FL
    Posts
    6,653
    Blog Entries
    3
    Quote Originally Posted by cmw0829
    I don't think that the Sapphire line has this capability. I checked the brochure and if it did, it should be listed there, because it's a big deal.

    Call a dealer and ask if this is something it should do.
    The feed dogs do drop on the Sapphires, with a button, not automatically.

  6. #6
    rb.
    rb. is offline
    rb.'s Avatar
    Join Date
    Feb 2008
    Location
    northern Ontario, Canada
    Posts
    235
    My 850 doesn't drop automatically, never had a problem, but my button isn't loose. Did you try googling the problem? Sounds like there's a problem between the button and the mechanism that drops the dogs.

  7. #7
    rb.
    rb. is offline
    rb.'s Avatar
    Join Date
    Feb 2008
    Location
    northern Ontario, Canada
    Posts
    235
    Also, they won't pop back up after pushing the button to do so, until you start the machine sewing. IIRC.

  8. #8
    Super Member
    Join Date
    Apr 2007
    Location
    Alturas, CA
    Posts
    7,901
    I don't know anything about the Sapphire, but if you local shop doesn't want to "service" anything that wasn't bought there, I would definitely shop for a friendlier shop and stop buying from the first shop, and after I found the alternate shop, I would go in and tell the old shop that you'll no longer be shopping with them.

  9. #9
    Senior Member Just-Lee's Avatar
    Join Date
    Jan 2011
    Location
    Middle of nowhere on a hilltop :)
    Posts
    508
    Blog Entries
    3
    Quote Originally Posted by rb.
    Also, they won't pop back up after pushing the button to do so, until you start the machine sewing. IIRC.
    I have a Viking Emerald 203 and once you manually drop the feed dogs, you have to start sewing again and they will pop up. I think the Sapphire 875 Quilt will do it automatically, but not sure.

  10. #10
    Junior Member
    Join Date
    Oct 2010
    Posts
    256
    I can't imagine a sewing machine dealer not wanting to service a machine they sell. My Viking dealer will service any of my machines, both Viking and Singer. I pay him to do this. That is why the quilt/machine shop maintains a service dept. WE pay for it.
    Also, no matter how much you love your machine, if it doesn't work right, it's USELESS. If the dealer ever wants to sell you another machne, he will be sure to keep your present one working/show off his excellent service dept.

Page 1 of 2 1 2 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.