Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 1 of 5 1 2 ... LastLast
Results 1 to 10 of 50

Thread: Shopping for fabric online

  1. #1
    twistedsheets's Avatar
    Join Date
    Mar 2010
    Posts
    356
    Has anyone had a problem with www.fabric.com? My first order came with no problems. I really loved the fabric. My second order is a nightmare. Ordered and they were short 2 and 1/2 yards. Replied to email by calling and picking another fabric same price for the shortage. Get another email stating the try to charge me and it didn't go thru. NOW WAIT my order was $44.81 and was applied on initial order, what do they need to charge me again for? They say I owe a penny,making it $44.81. Called and spoke to them, they need my card number again. This woman now applies another $11.97 against my card not the penny. Call back and I am told they will charge another $43.?? can't rember the cents, when they ship ,which the order was ready to ship this morning. The shipping is free when your order is $35.00 So far the order still has not shipped! The monies have been applied against my card now for more than double what my cost actually was! I 'm I the only one who beleives I have been scammed on this order?

  2. #2
    EllaBud's Avatar
    Join Date
    Feb 2010
    Location
    West of Houston, Texas
    Posts
    373
    I just received an order (my first) from Fabric.com and didn't have any problems with it. The only thing that I noticed when I opened the box was that all the fabric was shoved into a large white garbage bag that wasn't sealed. The fabric wasn't neatly folded at all. I mean, what if it had rained and the box was wet? All the fabric would have been a real mess.
    Whoever is doing their packing leaves much to be desired. But, at least, I did think that their fabric was of high quality.

  3. #3
    Moderator littlehud's Avatar
    Join Date
    Nov 2007
    Location
    SW Iowa
    Posts
    32,966
    None of these were good experiences. So sorry to hear that. I hope you can get that billing problem fixed soon. :cry:

  4. #4
    twistedsheets's Avatar
    Join Date
    Mar 2010
    Posts
    356
    And the other sad fact is this is a netspend prepaid card which you load money too so it's not a regular bank card account, I thought this would protect me from this by the fact you can't take more than whats on the card. I had been putting together another order I was going to get from them, but obviously that won't happen since they got that money too!

  5. #5
    twistedsheets's Avatar
    Join Date
    Mar 2010
    Posts
    356
    Quote Originally Posted by twistedsheets
    And the other sad fact is this is a netspend prepaid card which you load money too so it's not a regular bank card account, I thought this would protect me from this by the fact you can't take more than whats on the card. I had been putting together another order I was going to get from them, but obviously that won't happen since they got that money too!
    I informed them I was going to put this experience on quilting sites I am on and see that people are aware of what they are doing. And was basically told GO AHEAD SO WHAT!!

  6. #6
    quilting_lady's Avatar
    Join Date
    Mar 2010
    Location
    Mount Vernon, WA
    Posts
    8
    Thank You! I was thinking about placing an order along with some other people who sew, but after your info. we WON'T now or ever!

  7. #7
    CAROLJ's Avatar
    Join Date
    Feb 2010
    Location
    Rancho Mirage, CA
    Posts
    1,896
    Tat's not good. I buy almost all my fabrics off line.

  8. #8
    Super Member CajunQuilter2's Avatar
    Join Date
    May 2009
    Location
    Back home in Louisiana for now....where next?? who knows....
    Posts
    3,255
    You may want to get with Ditter43 here on the forum, she posted problems with them as well. Hmmmm, sounds like something is really going wrong there. Thanks so much for the heads up with this.

  9. #9
    Super Member MaryStoaks's Avatar
    Join Date
    Dec 2008
    Location
    La Quinta, CA
    Posts
    3,886
    I just sent them an email and said that you belong to a very large quilting group who will no longer buy from them, THATS WHAT.

  10. #10
    Moderator sharon b's Avatar
    Join Date
    Jul 2008
    Location
    Northern Indiana
    Posts
    20,485
    Blog Entries
    10
    I know a couple years (?) ago they got bought out by a larger company... wonder if that is part of the problem. Seems the bigger they get the less they care :roll:

Page 1 of 5 1 2 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.