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Thread: STILL problems

  1. #1
    Super Member
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    w/ my pfaff expressions4...the book is useless to me,more of a list of attachments,& fnnctions rather than any info on how to use them.i am SO disappointed.i took one lesson,$25.00 for 1/2 hour at the only ddealer [NOT pfaff]ion my area,& they were more interested in unpacking products than teaching.yhe closest pfaff dealer is about an hour away,& i don't drive much now.
    dfoes anyone have this machine or know of a better book i can buy that will help?
    ANYTHING you can do to help will be SOappreciated!!!
    dar

  2. #2
    Super Member thimblebug6000's Avatar
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    I don't have that machine but see a blog where the lady does & she lists the pros & cons and then at the bottom shows a demo on an easy fix for stitching problems, maybe there might be something there for you.
    http://carolinapatchworks.com/blog/2...ter-one-month/

  3. #3
    Super Member ckcowl's Avatar
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    have you tried contacting the company itself? i have a longarm with no tech support within driving distance...i live in Michigan, the company is in Utah...customer service has been very good (long-distance) helping me work out problems - deal with tension issues and just learn my machine. i would try (straight from the horses mouth) help first.
    good luck...
    this is why it is so important when you buy a new machine to buy it from a reputable dealer that offers (free) owner's classes--and TAKE THE CLASSES...when i bought my viking 6 years ago i went in for 4 classes...all free, all all=day; they even spent one whole day on the embroidery unit. when i finished the final class i knew how to use my machine to it's fullest potential.

  4. #4
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    I agree with ckcowl. Where did you buy the Expression 4.0? They are the ones to go to for help. They may not know everything, but they should be able to help.

  5. #5
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    I have this machine and I love it. what problems are you having? I have a decent manual with mine. tell me what your problem is and maybe I can help.

  6. #6
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    Quote Originally Posted by ckcowl
    have you tried contacting the company itself? i have a longarm with no tech support within driving distance...i live in Michigan, the company is in Utah...customer service has been very good (long-distance) helping me work out problems - deal with tension issues and just learn my machine. i would try (straight from the horses mouth) help first.
    good luck...
    this is why it is so important when you buy a new machine to buy it from a reputable dealer that offers (free) owner's classes--and TAKE THE CLASSES...when i bought my viking 6 years ago i went in for 4 classes...all free, all all=day; they even spent one whole day on the embroidery unit. when i finished the final class i knew how to use my machine to it's fullest potential.
    unfiortunately,i bought the pfaff on e-bay[mistake]so ihave no one to turn to.the only dealer is too far ,so that's out.don't know if i'm that dumb thati can't understand the book or what.
    dar

  7. #7
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    tried to fmq for a start,the
    Quote Originally Posted by JanieW
    I have this machine and I love it. what problems are you having? I have a decent manual with mine. tell me what your problem is and maybe I can help.
    i tried to fmq aas an example,the sensomatic [i tyhink it's called,the little plastic foot]the pressure foot stays up,no matter what i try.actually, i just don't find enough info in the book to help.i feel more lie i got a catalog rather than an inst. manual! i am so disappointed in myself& the mach.[mostly myself]
    thanx for trying to help,i really appreciate it
    dar

  8. #8
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    don'tknow any more about the pc than i do the pfaff,so can't send pics.the # on the back of the manual arevsm groupab se-561 84 huskvarna sweden
    do you have the same book?mine ends w/5-6,& is thinner than a small catalog. as far as i can tell,it doesn't go into detail onanything,just lists w/it does,not how to do it.if you have a diff.book ,or know of one,i'd sure appreciate knowing where to get one !
    tha again,dar

  9. #9
    Super Member Scrap Happy's Avatar
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    Quote Originally Posted by dar627742
    Quote Originally Posted by ckcowl
    have you tried contacting the company itself? i have a longarm with no tech support within driving distance...i live in Michigan, the company is in Utah...customer service has been very good (long-distance) helping me work out problems - deal with tension issues and just learn my machine. i would try (straight from the horses mouth) help first.
    good luck...
    this is why it is so important when you buy a new machine to buy it from a reputable dealer that offers (free) owner's classes--and TAKE THE CLASSES...when i bought my viking 6 years ago i went in for 4 classes...all free, all all=day; they even spent one whole day on the embroidery unit. when i finished the final class i knew how to use my machine to it's fullest potential.
    unfiortunately,i bought the pfaff on e-bay[mistake]so ihave no one to turn to.the only dealer is too far ,so that's out.don't know if i'm that dumb thati can't understand the book or what.
    dar
    My heart goes out to you. Have you tried contacting any of your local LQS's? They or one of their employees may have a Pfaff themselves and be able to help you - or possibly know another quilter willing to give you some guidance.

    ckcow had a good suggestion about contacting the 'company' directly. You have nothing to lose and hopefully they'll help you over the phone or by sending you helpful info.

  10. #10
    Senior Member
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    Jan 2011
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    Dayton, OH
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    Hi,

    I would first check with the dealer's website, then the closest dealer. You may have to schedule a time with the dealer and take a full day to travel there, have some training time and return home. You might be able to get a good friend to do the driving. If they're not interested in sewing, then maybe they could go shopping, etc. in the area while you have your training.
    Ask the dealer if they have any training books or videos about how the attachments are used.

    I believe that Nancy of Nancy's Notions has a good book about all of the different feet and how to use them. This may or may not be of benefit.

    As for some features, I think you just need to get out some scrap fabric and start playing around with different features. This of course is not the total answer to completely learning about your machine. I would advise doing this though before paying for training. You want to already be a little but familiar with your machine.

    I would check out if there are any groups at yahoo for Pfaff. If it is an embroidery machine, search out some of those groups. There may be others in some of those groups who have your machine which can pm emails or may perhaps be in your area and willing to help you learn.

    I would also check out any videos on You Tube. There are a ton of videos about any kind of subject you can think of and you may be surprised what you find.

    I would search out any and all quilting guilds in your area. Speak with the president or public relations person in each group and explain your situation. You may be able to find someone in a quild willing to assist you in learning about your machine. If you do find someone I would think about joining the quild for a period.

    I have belonged to a local guild for several years now. I'm not in a position now to get to many meetings but I do still support the quild.

    I would also put a posting at craigslist for private lessons. You may find someone willing to come to your home to help you learn.

    These are just a few of the thoughts that came to mind when I read your posting. Good luck with learning all about your machine. Please keep us posted as to your learning process and what you found worked the best for you.

    Have a Great Quilty Day!

    Pam M

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