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Swiss quilter needs help

Swiss quilter needs help

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Old 12-18-2010, 03:56 AM
  #11  
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Hi Granny,

I know your post is months old, but I wonder if you ever got your Easy Spinner from Jasmine? I have ordered from them back in January, got a part of my order, rest is missing, and they do not reply to complaints, mails, faxes, phone calls I left on their answering machine?

Sue in Germany
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Old 12-18-2010, 04:04 AM
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Hi Sue

I feel very sorry for you. I ordered a grace hoop instead and I am very happy with it.
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Old 12-18-2010, 04:10 AM
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Hi Granny,

so I assume you got your money back from them? My CC company tells me it's been too long, sorry, the money was lost :(

Hope you like your Grace hoop! I have a Jasmine Easy Spinner myself, but my order was for customers, I spent 3256 Dollares at their website and they sent only part of my order. I probably am the own the German quilt shop who has been out of Jasmine frames for months :wink:

Sue in Germany
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Old 12-18-2010, 04:41 AM
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they didnt charge my CC but this is the only good thing I can say about them..............

So why dont you stock your shop with the grace frames!?

liebe Grüsse
Granny
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Old 12-18-2010, 04:54 AM
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'cause they tend to be as slow as Jasmine responding to email inquiries ;) I once had a customer with a broken part, and it took weeks to get in contact with them. My distributor in the US says the same, so I won't deal with businesses like that, after the experience with Mr. Jasmine.

Sue in Germany
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