In order to get myself the ultimate quilting hoop (I thought so by reading reviews), I ordered a floor hoop at jasmine heirlooms in Kerrville, Texas and payed at their online shop with my visacard. I cant get it in Switzerland.
My problem now: I just got an order confirmation from them and cant get into contact. No mail, no phone and after having a closer look to their homepage, it looks like it does not have been updated for quite some time.
Does anybody know more about that company and could share the info with me?? Think my money is gone?
with best regards from Switzerland