fivepaws

I have to tell you about Customer Relations and commend Linda of dunsterquilts, she is also on the Board. Stupidly I ordered a pattern that I have been nuts about ever since I saw it in June of 2010. Well, guess what, I had already ordered it. Linda was kind enough to remind me and is refunding my PayPal. Now that is what I call great record keeping. Thank you, Linda, it was a pleasure doing business with you--twice. Had to tell you all that there are really special people out there.
Lynne

romanojg

That is what I love about emblibrary.com. There are so many times when I put a design into my basket and look up at the top of the screen and I've gotten a message telling me that I've already bought that design. It sure saves me money; money that I can buy more designs on. All things should be set up so well.

dunster

Thank you Lynne. <blush> It's not the first time someone has accidentally ordered two of something. I've done the same, and usually find a friend who needs the extra one. We all accumulate patterns "for the future". I guess we need to get busy making them!

NanaCsews2

I love emblibrary.com for that reason too! I have also found a couple great people on Ebay that I would continue to do business with because in addition to very reasonable prices on hard to find items, they do communicate and respond immediately. Same goes for some very popular online fabric stores. Nothing like excellent customer service to keep you coming back and spreading the word.

mighty

I love emblibrary.com also!!!!!!!!!!!!