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Thread: Warning - Buying Patterns

  1. #1
    Super Member
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    Hi,
    Just a friendly warning. I recently bought a bag pattern from Nancy's Notions. I don't typically look at all of the pattern pages right after I buy them. This time I did because I was excited about making the handbag.
    Most of the 'guts' were missing. All of the pattern templates...I emailed Nancy's Notions and they promptly sent me out a new pattern.
    From now on, I'll check every one I buy - just in case.
    lots2do

  2. #2
    Power Poster amma's Avatar
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    It is awesome that they fixed you up right away :D:D:D

  3. #3
    Super Member
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    Yes, I was very pleased. I've never been disappointed by anything I've ordered from them.
    :)

  4. #4
    Super Member
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    I bought a quilt pattern at the Houston International Quilt Festival many years ago and didn't look at it for a couple of years. Discovered it had only instructions and none of the applique drawings. Luckily I was able to contact the co. and get it fixed. Since then I take a quick look at what I buy.

  5. #5
    Super Member gmaybee's Avatar
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    Nancy's is good about taking care of things that are wrong.

  6. #6
    Moderator littlehud's Avatar
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    It's great to hear about such wonderful customer service. I'm glad they fixed it for you. And thanks for the heads up.

  7. #7
    Power Poster CarrieAnne's Avatar
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    Thanks for the warning!

  8. #8
    Super Member amandasgramma's Avatar
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    It's amazing what people will steal!!!(I'm assuming someone stole the innards rather than the company screwing up). One time, in southern Cal, I started to buy some sanitary napkins. Got up to the counter and discovered it was open and one was missing!!!!

  9. #9
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    Nancy's Notions has great customer service. Any problems & they will take care of it right away.

  10. #10
    Super Member gale's Avatar
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    Quote Originally Posted by amandasgramma
    It's amazing what people will steal!!!(I'm assuming someone stole the innards rather than the company screwing up). One time, in southern Cal, I started to buy some sanitary napkins. Got up to the counter and discovered it was open and one was missing!!!!
    One time I bought a pattern book directly from the company and a bunch of pages were missing. So it can happen.

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