Thread: Wow! What a shocker: maintenance

I sure do miss the days where all you needed was a little machine oil and you could service the machine yourself. $191 is a little pricey but it did include parts. That's about what I'd have to pay too. My regular service charge is about $100.

we all need to learn to do more ourselves and this just proves it..wow...that is a years worth of oil changed on my car!

Originally Posted by jaciqltznok

we all need to learn to do more ourselves and this just proves it..wow...that is a years worth of oil changed on my car!

Exactly. Two days ago I had a problem with my machine--I felt surely that it was thread stuck in the tension disks, but they make the machine almost impossible to get to. (Janome Horizon 7700). However... it is under warranty, I believe, but the authorized dealer in Poland is about 4-5 hours away. That's motivation for doing it yourself. I asked my husband to open up the top and he did. After about an hour, a magnifying glass, a flashlight, since we couldn't really get it completely open to fingers, a piece of cardboard about 1/4" wide and a pair of tweezers, I got out the clump of thread that was on the back side of the tension disks, stopping my thread from being grabbed as it went through them! I felt really good when I went to bed. My DH put the machine back together the next day.

But the motive was the cost of shipping it away, plus knowing I couldn't sew if it were not at my house PLUS, I didn't know if I could pull up the receipt in one fell swoop. I figured if I really needed it fixed, I'd just take it to a local place and pay them (and not worry about the guarantee.) Anyway, it is working beautifully again...but I've had to learn not to be so afraid of my machine--learn to take care of it and learn how it works...at least the tension/thread part.

Originally Posted by dunster

When I bought my Bernina in 2006 it came with 1 year warranty from Bernina, but I paid about $260 for 4 additional years of support from the dealer. That covers getting it cleaned and tuned up as often as I want, plus any repairs, including parts. In 2011, when that maintenance agreement expired, I re-upped - 4 more years for the same price. DH thought it was foolish, but I knew better. I clean and oil my machine regularly, but for less than $5.50 per month I have complete peace of mind regarding my sewing machine, and every time we leave home for a few days the machine goes to the shop for a complete cleaning and check-up. Because it's pre-paid, I don't fret about the cost every time. Of course it helps that the shop where I bought the machine has an excellent reputation for service.

I wish my dealer offered this! I'd do it too.

You are lucky to have a shop thatl offers a deal like that!!!
QUOTE=dunster;5059312]When I bought my Bernina in 2006 it came with 1 year warranty from Bernina, but I paid about $260 for 4 additional years of support from the dealer. That covers getting it cleaned and tuned up as often as I want, plus any repairs, including parts. In 2011, when that maintenance agreement expired, I re-upped - 4 more years for the same price. DH thought it was foolish, but I knew better. I clean and oil my machine regularly, but for less than $5.50 per month I have complete peace of mind regarding my sewing machine, and every time we leave home for a few days the machine goes to the shop for a complete cleaning and check-up. Because it's pre-paid, I don't fret about the cost every time. Of course it helps that the shop where I bought the machine has an excellent reputation for service.[/QUOTE]