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Thread: You've loaded the customer's quilt onto your machine...

  1. #1
    Junior Member
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    Begin quilting it, get half way done on your customers beautiful quilt, and find a gapping hole where both pieces of fabric were not caught in the seam allowance. What do you do?
    I've come across this several times with different customers and wonder how other quilters handle this issue....I'd love to know what other longarmers do.
    Mikki

  2. #2
    Banned
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    This has happend to me , too. I call the customer and explain what I found and then I fix it while it's on the machine. All I do is loosen the tension on the quilt a little bit and stitch the seam allowance together by hand with a lightweight matching thread. Then I quilt over my repair. But I do let my customer know. It's usually because they didn't shorten their stitch length when they were piecing and the seam and the tension on the roller bars caused the seam to pop a little.

  3. #3
    MTS
    MTS is offline
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    If it's just a couple of inches, just baste it so you can continue quilting, and mark it for the customer to fix.

    If mine came back like that, I wouldn't be upset at all.

    And if it was a more serious issue, and the LAQ-er did fix, I would also expect to be charged for the time.

  4. #4
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    I have had this happen twice with customer quilts. Called each time and they were ok for me to apply a little Liquid Stitch-a permanent fabric glue-along the seam line. Apparently this has held up very well. Their option, to run a fine hand stitch to reinforce the fix. Both fixes were less than 3 inches long.

  5. #5
    Super Member clem55's Avatar
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    whoaa, never gave that a thought before. How short of a stitch should I use when piecing? I usually use a 2.8 so I can pick out when needed.

  6. #6
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    Quote Originally Posted by clem55
    whoaa, never gave that a thought before. How short of a stitch should I use when piecing? I usually use a 2.8 so I can pick out when needed.
    I use 2.5 but the problem is usually not catching enough of the bottom fabric when piecing, you know how it tends to slip a little sometime. :)

  7. #7
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    Stitch length? when piecing? so they don't come apart.

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