I am a happy camper
Took my sewing machine in as it started sewing backwards and needed servicing. got it back it sewed forwards for a while then again started sewing backwards again I took it back and he said it wouldn't sew backwards for him so he could not fix it. brought it home it sewed forwards then again started sewing backwards. I purchased machine from Sewing Machine Plus 4 years ago because they had offer of 5 year extended warrenty. Called them and they said send it in. Got a brand new machine from them last night. I will be buying my next machine from them when the time comes. I am very happy with their customer service
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Maybe Companies are finally waking up to the idea that they need to treat their customers better. A happy ending for you and repeat business. What could be better!
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Wow, that is great!
Do you have any idea why the machine was sewing backwards? Mine recently started doing that intermittently. It "Fixes" itself if I turn it off and then turn it back on. Since it is a computerized machine, I suspect that the 'mother board' is going bad. |
That's excellent!
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he said it wouldn't sew backwards for him so he could not fix it. Really? He had no idea why a machine may be doing this in all his expertise? How lame. I wouldn't use him to change the machine light bulb. I have bought a new machine from Sewing Machine Plus and no problems at all. Great place to shop with confidence online. |
that is AWESOME!! I have seen their website, but was a little leary thanks for sharing your story
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Do you have any idea why the machine was sewing backwards? Mine recently started doing that intermittently. It "Fixes" itself if I turn it off and then turn it back on. Since it is a computerized machine, I suspect that the 'mother board' is going bad. |
I had an older Kenmore that worked perfectly until I had it on during an electrical storm.....whew... after that... it would only stitch back wards.... I didn't try to get it fixed.
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That is really good information! Sewing Machine Plus is now on my list of favorites.
Thank you for sharing your story with us all. |
A very strange thing. I don't have any computerized machine. Maybe he didn't know what caused it because people don't bring those machines in for repair.
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