Getting bumped, and can't connect to the server????
12-14-2011, 06:09 AM
#1
Super Member
Thread Starter
Join Date: Aug 2011
Location: MO.
Posts: 2,681
Getting bumped, and can't connect to the server????
Good morning,
I couldn't get on the board yesterday afternoon, kept getting the message can't connect to the server.
Now I could go anywhere else on the Internet with no problems. This seems to be happening more and more, has happen way to many times this week. Also been getting bumped a lil to often.
I love this board and am getting to know how to get around pretty good also. I would just like to know what is causing theses problems.
Thanks very much,
Yours truly,
Donna
I couldn't get on the board yesterday afternoon, kept getting the message can't connect to the server.
Now I could go anywhere else on the Internet with no problems. This seems to be happening more and more, has happen way to many times this week. Also been getting bumped a lil to often.
I love this board and am getting to know how to get around pretty good also. I would just like to know what is causing theses problems.
Thanks very much,
Yours truly,
Donna
12-14-2011, 07:51 AM
#2
Administrator
Join Date: Nov 2006
Location: Southeast Georgia, USA
Posts: 9,091
PROBLEMS LOGGIN IN OR STAYING LOGGED IN:
Assuming the member is using the correct username and password combination, these two problems are related to the browsing software being used, the way the users are browsing the site, and their individual browser settings
Supported browsers include:
Before you try to login for the first time, please clear your browser cache/temporary internet files and cookies.
When you get to the Quilting Board Home Page to sign in, please remember to wait until the page completes loading to log in. The fields have "hint" text in them as opposed to labels outside them to indicate what should be put in there. When the page has mostly loaded, there is code on the page that will dynamically remove that hint text from the field as soon as the user tries to enter their own text in there.
However, if you try to click into the field immediately after it shows up, but while the page has not finished loading, it's possible you may submit the hint text along with your actual username or password, resulting in a failed log-in.
Remember: both username and password are case-sensitive.
Example: suppose my username is JoeSmith and my password is Abc123
If I try to sign in as joesmith, it won’t work
If I try to use the password abc123, it won’t work
1) After entering the username and password, but before clicking the “Login” button, users can check the "Remember me" check box right next to the login button while logging in.
2) Users may be using private browsing, in which case there are no cookies saved on to your computer. So, even if the user checked the " Remember me" box while using private browsing, the cookie will not be saved and therefore the site will require users to login.
3) If the users manually clear the cookies of their browser or automatically delete the cookies once they close the browser, in either case, users will be required to login again.
4) Lastly, if the user is inactive for 60 minutes then user will automatically be logged out (This does not seem to be the case, but something to remember).
That will only happen to users who have *not* checked the "Remember Me" box.
If they have checked the box, they will not be logged out due to an hour of inactivity. I think the next time they will be required to log in is 2-4 weeks later.
Assuming the member is using the correct username and password combination, these two problems are related to the browsing software being used, the way the users are browsing the site, and their individual browser settings
Supported browsers include:
- Internet Explorer v7 and up
- Firefox v6 and up (current version – 2)
- Chrome (current version)
- Safari v5 and up (current major version)
Before you try to login for the first time, please clear your browser cache/temporary internet files and cookies.
When you get to the Quilting Board Home Page to sign in, please remember to wait until the page completes loading to log in. The fields have "hint" text in them as opposed to labels outside them to indicate what should be put in there. When the page has mostly loaded, there is code on the page that will dynamically remove that hint text from the field as soon as the user tries to enter their own text in there.
However, if you try to click into the field immediately after it shows up, but while the page has not finished loading, it's possible you may submit the hint text along with your actual username or password, resulting in a failed log-in.
Remember: both username and password are case-sensitive.
Example: suppose my username is JoeSmith and my password is Abc123
If I try to sign in as joesmith, it won’t work
If I try to use the password abc123, it won’t work
1) After entering the username and password, but before clicking the “Login” button, users can check the "Remember me" check box right next to the login button while logging in.
2) Users may be using private browsing, in which case there are no cookies saved on to your computer. So, even if the user checked the " Remember me" box while using private browsing, the cookie will not be saved and therefore the site will require users to login.
3) If the users manually clear the cookies of their browser or automatically delete the cookies once they close the browser, in either case, users will be required to login again.
4) Lastly, if the user is inactive for 60 minutes then user will automatically be logged out (This does not seem to be the case, but something to remember).
That will only happen to users who have *not* checked the "Remember Me" box.
If they have checked the box, they will not be logged out due to an hour of inactivity. I think the next time they will be required to log in is 2-4 weeks later.
__________________
- necessity is the mother of invention. lazy is the crazy aunt.
- for issues regarding the reminder emails, please contact [email protected]
12-14-2011, 07:32 PM
#4
Super Member
Join Date: Feb 2010
Location: Texas
Posts: 6,395
I've had this problem when using my phone as a modem on my laptop. I think part of it has to do with my being in a 'fringe' area for reception. I can't get on the board at all with just the Blackberry. I think it must time out before the opening page comes up completely. All I ever get on the phone itself is a completely white screen.
12-21-2011, 02:22 AM
#6
Administrator
Join Date: Nov 2006
Location: Southeast Georgia, USA
Posts: 9,091
Click on Settings (upper right corner of every page.)
In the left-hand column you will find an option link to change your password.
In the left-hand column you will find an option link to change your password.
__________________
- necessity is the mother of invention. lazy is the crazy aunt.
- for issues regarding the reminder emails, please contact [email protected]
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