I have downloaded the resizing tool, etc., printed off instructions, researched previous posts, checked my settings, but for the life of me I can't send a picture to the QB. I did manage once to get one on albeit a bad photo, but now can't even do that and that was so long ago I forgot now what I stumbled onto to get that accomplished! I can't figure out what in the world I am doing wrong. I upload photos all the time to print services and have no problem so obviously there is a step, setting, etc., that I am missing. Thank you.