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Search: Posts Made By: SuzyQ2
Showing results 1 to 25 of 36
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Forum: Main
04-25-2012, 08:47 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Yeiks...spoke too soon it's is now shreading the...

Yeiks...spoke too soon it's is now shreading the top thread again!

Meant to say Signature thread but now that is even being shreaded.

I'm beginging to think I'm not meant to be sewing with a...
Forum: Main
04-24-2012, 06:25 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Thanks to everyone for all the hints. Fingers...

Thanks to everyone for all the hints. Fingers crossed I'm FINALLY up and running :-) before my repair the machine liked KingTutt thread...but after all the work was done it no longer liked that. ...
Forum: Main
04-06-2012, 07:23 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Hello everyone, well i don't have any promising...

Hello everyone,
well i don't have any promising news to report on the Artistic18 that came back. Took a week of playing around with the tension as it was still all loopy on the back worse than...
Forum: Main
03-28-2012, 08:55 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Hello All... guess what arrived at my doorstep...

Hello All...
guess what arrived at my doorstep last evening at 6 PM? Yes, my long arm :-)
didn't get to talk to anyone about it...But they did a complete cleaning, which is funny since it really...
Forum: Main
03-21-2012, 04:03 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

That's fablous!!!! When my machine comes back...

That's fablous!!!! When my machine comes back from repairs I'd really be interested in this :-)

Yes please keep posting updates.
Forum: Main
03-19-2012, 04:36 PM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Ms. PintoBean, Wow you are so lucky to have...

Ms. PintoBean,

Wow you are so lucky to have a 5 hr lesson with your and set up!!!! None of that with mine!

question, what is the computer driven software with you Artistic18 about? Must be...
Forum: Main
03-19-2012, 09:23 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

O'Happy Dance....someone called me a little while...

O'Happy Dance....someone called me a little while ago from Janome. A very nice man listen to all of my issues and is sending me a pre paid shipping label....we can ship the machine back and they...
Forum: Main
03-19-2012, 06:37 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Well I just heard back from the Janome Machine...

Well I just heard back from the Janome Machine Support.....
we recommend that you make sure the frame is level otherwise you can experience many different problems. If leveling does not help, you...
Forum: Main
03-17-2012, 09:46 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Thank you for your input, it says volumes! ...

Thank you for your input, it says volumes!

This Artistic is headed back to the company as soon as I get an address.

My Artistic18 has had issues since the day it arrived, non of which I caused!...
Forum: Main
03-17-2012, 08:35 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Janome Contact Info is 1-800-631-0183 ext #774 ...

Janome Contact Info is 1-800-631-0183 ext #774 Mon - Fri 8:30-5: P.M.
EST Time
Janome America, Inc.
10 Industrial Ave.
Mahwah, NJ 07430
Forum: Main
03-17-2012, 07:33 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

thanks Beth...you hit the nail on the head! He...

thanks Beth...you hit the nail on the head! He may be very good with the other Janome sewing machines but not with this new Artistic18. Think that has to do with the fact that Tin Lizzie makes the...
Forum: Main
03-17-2012, 06:34 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Luck of the Irish is not with me this AM....went...

Luck of the Irish is not with me this AM....went wind a bobbin to start what i thought would be my first good quilt.

Wrong!!!! The machine seems to be seized up...nothing at all working. Well...
Forum: Main
03-16-2012, 08:38 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Vlyn, sorry to hear that you too are having...

Vlyn,

sorry to hear that you too are having the same problems the rest of us are. If your in the states google Janome and go on the home site and you will find all the contact info for Janome....
Forum: Main
02-25-2012, 09:51 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Hi Judy, thanks for replying...i have yet to...

Hi Judy,
thanks for replying...i have yet to quilt one thing on this Artistic that sewed out nicely. And no nothing more has happen. The las call made when i told the owner of the store that I...
Forum: Main
02-22-2012, 11:14 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Hi Judy, Yes i'm still having major...

Hi Judy,

Yes i'm still having major problems! Talked to the owner today and the only thing that got accomplished is that he had me in tears. He insists that i can only use Robinson Anton thread...
Forum: Main
01-08-2012, 06:20 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Just checking in

The quilts you have posted are vey nice, love the fish.

As for me....I can honestly say I'm SO sorry i ever bought the Artistic longarm!!!

It is still giving me trouble, have yet to take one...
Forum: Main
08-07-2011, 04:45 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Great News!!!1 Happy quilting

Great News!!!1 Happy quilting
Forum: Main
07-27-2011, 08:47 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

I am SO sorry to hear this...really have to...

I am SO sorry to hear this...really have to wonder if this machine was released too early! Seems like way too many issues with them. Mine is still not perfect.

I'm very impressed by the company...
Forum: Main
07-22-2011, 04:17 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

lol...about the dvd...notice how they break away...

lol...about the dvd...notice how they break away and come back? didn't pay too much attention to the slight gap, till i was standing on my head trying to get mine in. i actually took my poles off...
Forum: Main
07-21-2011, 07:00 PM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Hi Judy, boy i agree with you...hated the...

Hi Judy,

boy i agree with you...hated the tubing method. fought with it tooth and nail. Finally got it in but the tubing keeps stretching and moving.

Wish i could give you a better idea, but i...
Forum: Main
07-17-2011, 06:12 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Hi Judy, as for the RA thread....i made the...

Hi Judy,

as for the RA thread....i made the 50 mile round trip to my sewing machine store, only to find they don't carry it in this store!!! they have 3 store, and just my luck not in this one.
...
Forum: Main
07-17-2011, 04:15 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

Thrilled to hear that. WoW..you had yours...

Thrilled to hear that.

WoW..you had yours installed your so lucky on that aspect..after paying what we did, i was not about to pay to have it installed.

Surely they won't have to keep it long....
Forum: Main
07-15-2011, 07:10 PM
Replies: 143
Views: 56,008
Posted By SuzyQ2

PS...forgot to ask you are all the wires in the...

PS...forgot to ask you are all the wires in the back (from the encoders) hanging freely? know i don't like the look of that, but the owner told me they have to be left hanging. not tied up to be...
Forum: Main
07-15-2011, 07:07 PM
Replies: 143
Views: 56,008
Posted By SuzyQ2

are you able to stitch in the speed mode? i find...

are you able to stitch in the speed mode? i find i do better there.

I bought the machine because of the encoder mode,,but i'm not getting the hang of it easily.

hate to hear you use the word...
Forum: Main
07-15-2011, 05:32 AM
Replies: 143
Views: 56,008
Posted By SuzyQ2

FYI,,, Thankfully the owner of the sewing...

FYI,,,

Thankfully the owner of the sewing store where i purchased my Artistic18 came out to my home to take a look at the machine.

My problems were all caused by the tensions set wrong. He...
Showing results 1 to 25 of 36
 
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