I bought a Pfaff Creative Vision 5.0 about 3 years ago. It sewed and embroidered beautifully for about 100 hours. Then it would not accept stitch length commands. My dealer sent it back to the factory. It worked well for another 200 hours and the same problem occurred.
My dealer sent it back to the factory again. She told me that there had been many problems with this machine and about 50% of the ones she sold had problems that required them to be returned to the factory. She gave me the names and addresses of the SVP corporate folks I needed to write. They sent me a new Creative Vision 5.5 replacement.
Have any of you had problems with the Creative Vision? Can you describe the problem?