I was in my local JA on Monday and it was swamped. The girl at checkout said they had not "anticipated" so many shoppers so were understaffed. I sort of thought that was how they always operated, at least in my JA you typically cannot get any floor help, always long cutting line and check out lines. But why they would not think that one week before halloween wouldn't be busy is a mystery to me. I too grab a number right away when I know I am going to need cutting.