I started with a Tin Lizzy 18LS and 10' Grace Wooden Frame. I did not like the frame and wanted a different one, longer one. Husband said if I was going to trade in my frame I might as well get a bigger machine too. So I traded the set up for an Ansley 26 DSL and Phoenix 14' frame. I love them both. My local dealer is about 60 miles away, but Tin Lizzy support is very good over the phone. I choose these machines mostly for price, but has been worth it. Expensive does not always mean better. A friend has a Gammill and seems to have problems all the time.