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Old 08-05-2012, 09:44 AM
  #1089  
Crqltr
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Join Date: Aug 2011
Location: Michigan
Posts: 2,757
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Originally Posted by kate henry
I am not replying to anyone, just had to vent. I have a diamond and topaz. Topaz is a great little machine works like a charm. Now the DIAMOND is another story. I got it when it first came out. $$$$$. in 2009. It has been in shop so many times. Just picked it up again. This is what I was told. You have used it a lot. (I didn't buy it to decorate dinningroom table. They didn't tell me I could only use 2 hrs a month). Then said I should shut off auto cut, because it makes a mess on the under sided. (this when I went I picked it up. I thank you for letting me vent. This was also the first time they told me to bring the emb. arm in. I am going to try it today and if it doesn't work you may hear me yelling across the country. Have a wonderful weekend. thanks again

Sounds like you have a lemon and they don't want to admit to it. Heck, I use my Viking se and little baby lock ellure two hours a day everyday all the time!
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