Old 09-21-2012, 01:41 PM
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cmw0829
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Join Date: Jan 2011
Location: Boston, MA area
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Default Handiquilter vs. Babylock Mid/Longarm Quilting Machines - Cust Serv Experiences

Hi everybody.

I have been told by a dealer who sells both that the Babylock mid/longarm machines are Handiquilters with Babylock branding. I'm hoping that those of you with both brands (e.g. Avante vs. Crown Jewel) can help me.

I've been considering the HQ Sweet Sixteen. Babylock has come out with the Tiara which is the Sweet Sixteen with Babylock branding (per the dealer who sells both). In pricing both, there's a price advantage to the Babylock.

The only reason, then, to buy the Handiquilter over the Babylock would be if HQ customer service is superior to Babylock's.

So, do you have any experiences with either company - as it relates to your mid/longarm machines - that you could share to help me make a decision?

Thanks in advance,
Cathy
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