My phone I plug into my computer and it automatically downloads the pictures. Then when I come to this site I click on the third from the left image at the top of this quick reply (where you see all the images? Right above where I'm typing when I'm replying) and then go to "My pictures" and look around for my picture. If you have never plugged in your cell phone to your computer before, make sure you have pictures on your phone and then plug it in and wait. Soon, up will pop a screen and you will follow the directions from there. Make sure to write down where your pictures are going to be located. Hope this helps. But it should automatically upload the pictures every time you plug in your cell phone. You might need to call your cell phone store and have them walk you through it the first time.