My mom always boiled water in the kettle or in a saucepan - then pour the hot water in the pitcher with your tea bags (I use between 5-8 tea bags) I think Lipton is the best - fill the pitcher about half way or less with hot water- just let the tea bags steep for a while - then add cold water to the top - sweeten as you like it - usually add ice to the glass to cool it more.