I have the Brother PE700I that is sitting in the box in my garage. Had nothing but problems with this machine since the day I purchased it on line. Sent it to the local repair shop, they were not to helpful because I did not purcahse the machine from them. I sent it to their repair shop, I believe it was in TN, still not working. When I called their "Customer Support" several times, got tired of being asked the idiot questions, EG: is the machine turned on, is the machine plugged in, etc. Wrote several letters to their headquarters and got a form letter back - got no where with them. I would NOT buy another product from them.