I have mixed feelings-i have used their fabric with no problem but get annoyed at the coupons policy. 1 per day doesn't help if I am trying to buy yarn for a project when it's not on sale. 1 skein at a time just doesn't cut it. I feel much of their stuff is overpriced when it isn't on sale. While using coupons at Joanns can be frustrating at times, they will use as many as they can for you.