I went to Costco and bought an HP, wanted to make sure it had at least 2 USB ports and a CD/DVD player. It came with a 2 year warranty and I knew if I didn't like it that Costco would take it back with no trouble. And they have an on-line support team too. You can buy an extended warranty if you want. Can't remember what it cost, it was the low end but not the lowest because I needed the USB ports and I was surprised how many don't have the CD/DVD player.