I probably had a lemon but ....
I had a Le Crueset enamel 4.5 QT dutch oven that was gifted to me. The first time I used it .... I used it on the stove top for beef stew. When cooking was complete I lifted the pot off the stove top and heard a "craacck" and the whole bottom just fell out of the pot and all of my stew spilled out on to my stove top.
I was so shocked that this could happen that I just stood there ... frozen to that spot ... holding an empty and bottomless pot in my hands and watched 4 qts of beautiful stew spill out onto my stove top, down the front, onto the floor and onto my feet. Devastating.
No, I never contacted the company.
I replaced it with a Calphalon stew pot (not cast iron).