I have an Innova on a 12' frame - so much easier on my body to stand and move the machine and no basting quilts!! My favorite thing is the free 24/7/365 tech service - really, I called on Christmas day afternoon as I had a quilt that had to leave the next day and they walked me through timing my machine (it was the first time, over a year after I bought my longarm). I have never had anything go "wrong" with the machine that wasn't just because of my ignorance - it is my first (and only) longarm. Innova isn't cheap (take that any way you want!) but it didn't break the bank like some longarms can and it has so much as "standard equipment" that is "extra" with the other brands I looked at. The very best thing is that it makes my quilting look so good!