BEWARE...I bought an embroidery machine from them about 2 years ago. It was supposed to come with lots of "free" software and attachments. Much of that was not received with the machine. When I called them some of it was shipped to me. Some of it I was told - we don't offer that anymore. But I had printed the page I ordered from and the confirmation that listed it. The software they first told me they would ship but then said they didn't have it either. Then a week later after 4 more phone calls talking to 5 different people... they send me a software program. But it turned out to be only a 30 day trial not the full version I should have received. In the end I did not get half of what I was supposed to get for the "good price". I gave up calling them after much much frustration.