Probably not the same problem I had several years ago but my new blade was skipping and since the store I bought it at was an hour away I couldn't return it quickly. I was so aggravated I called the Fiskars customer service to complain. They cheerfully sent me a new blade. Not he speediest solution but what did I expect? Anyway, the second blade did the same thing! It was THEN I realized my cutter was a 65 mm and the blades were 60mm! Talk about feeling stupid! So what else could I do but buy a 60 mm cutter? I'm not sure they still make the cutter anymore, it was a 45/65 combination but I can't complain about their service😉