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Old 08-12-2016, 05:45 AM
  #11  
slbram17
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Join Date: Aug 2009
Location: United States
Posts: 2,222
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Originally Posted by moonrise View Post
Well, phooey. My beloved sewing machine (Brother PC420PRW) suddenly started acting weird a couple of hours ago. It sews just fine ... no problems at all ... but when you push the button to automatically cut the threads, the thread cutter makes a rather unhappy grinding sound. Neither threads are cut.

Here's what I've done:

Changed the needle
Re-threaded both upper and lower threads (several times)
Changed the spool of thread to a different one
Changed the bobbin to a different one
Turned the machine off and back on (several times)
Spent over an hour cleaning it. I already keep it as clean as I possibly can, but I did find some overlooked lint mooshed up under the feed dog mechanism. Cleaned that out.
Googled my fingers off trying to find a solution.

Nothing helped. I really miss the thread cutter. It saves so much time AND thread.

But that's not the only thing ...

While I was cleaning the lint out, I noticed something odd about the bobbin case. It looks like it's been broken or "chewed" off ... perhaps somehow jabbed by the needle. (??) See pic below. I did break a needle about a month ago while sewing a multi-layered project. I didn't think anything of it, and if the bobbin case was damaged as a result, I didn't notice it (and I sew pretty much every day!). There were no further problems at all until today when the thread cutter suddenly stopped working. Weird. I don't know if the broken bobbin case could be affecting the thread cutter, and if it is, how did it take a month (??) to cause a problem?

I've looked and looked, but I can't find the hickey-do that actually cuts the threads. The manual is no help whatsoever. It does say not to press the thread cutter button without fabric and thread present, so I can't just press the button with the bobbin area opened up and watch to see what gadget actually tries to cut the thread. If I could SEE it, I could probably find the culprit! LOL!

I'll get a new bobbin case ordered ASAP, but in the meantime, do you think the thread cutter problem could be caused by something else? Do you know of anything else I could check? Thanks in advance for any advice/thoughts you might have! (Whew, this was a long message!)

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You have been very thorough...at this point, I would take to the repair shop. There might be some other broken parts somewhere.
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