I bought my 2010Q from Sewing Machines Plus in California. It was a special deal for machines they had brought to one of the big quilt shows and had not sold. (I guess those machines are considered "used" but it was perfect and brand-new in the box.) I was able to take advantage of the special price and combine it with a Mother's Day discount also. I believe it was around $800 by the time all discounts were taken. They were wonderful to deal with and I actually bought another machine from them after I bought the Juki.