The JoAnn's in my area is like a ghost town, there is hardly anyone in the store when I go. Recently they had batting on sale but didn't have what I wanted in stock. So I ordered it online, I ordered 6 yards....it arrived in a big box, but they cut 6, one yard pieces. I called JoAnn's customer service and was told to send it back. They didn't offer to send me one 6 yard piece of batting.