Long story but I won't shop at Joann. I ordered online and the item was defective. The email reply was to take the item to the nearest store or return by mail at my cost. The local Joann manager would not take the item back because I bought it online. I showed her the email and she said no she wouldn't do it at her store as it would affect her bonus and drop her profits if she took back all online orders. It took over six months to get my refund. I really don't care if that Joann closes, that manager is still there.