I too ordered from a reputable company a year or so ago and the order was delayed and then the fabrics were all wrong and fell apart upon using them. What a night mare. Customer service was of no help. Just told me I would not do business with this company again. I hear all kinds of rave reviews about this company and keep my mouth shut for obvious reasons. This was long before the shortages and long before Covid. I have run into many shortages since then, like everyone else, I did request refund on elastic that never came and I did receive the refund. Looks like some vendors have to update their web sites if things are on a serious back order.