lynnie

i had help setting up the account. she said it was very difficult to do, and that she'd just do it for me.
I have a checking acct just for etsy with $100.00 in it for them to take payment out or add payments in.
i also have a master card just for etsy. the lady said i needed it to open an acct. so, now they want to take out thier
payment, and they can't so the closed my acct.
so, 1, how do i get my acct. open again.
2. how do i get them their payments.
I spent so much money on this, and now it's all going to nothing.
i'm very frustrated,
can anyone help with this? Please.
i need to get it up and running before the holidays.
so...how do i get them their payment.. I'm trying to call them, but their is no number.
do any of you have a phone number for them?

thanks everyone

SusieQOH

Lynnie, I don't understand this at all. I shop Etsy all the time and just pay with my credit card.

tallchick

Susie,

I think she had someone set up her Etsy Store for her, and as a result Etsy is having issues verifying the account that is used for her deposits. It’s a tedious process to set up a Etsy shop but by no means difficult. I’m going to stick with my theory that the person who set up her shop made an error somewhere with her banking info.

SusieQOH

Ah! I didn't realize that. Thanks Lisa!

tallchick

Lynnie,

Log on to your Etsy Account:

1: in the upper right you should see a icon that says Shop Manager, double click that icon.
2: You should now see a left side bar that says Shop Manager, select Finances.
3: Now select Payment Account, you can now update your billing account and deposit account.

If you paid someone to set this up for you they should have also walked you through how to do the management of your shop as well, and this includes updating items, payments refunds etc. .

Hope this helps, good luck!

mindless

Tallchick, I think you're right. Except....Lynnie said that they closed her account. Do you think she can still try to use the same one? Or will she have to start over from scratch with a new account?
I know we're all just speculating, but I am very curious...

tallchick

She should still be able to use the same account. When I initially wanted to set mine up I waited a long time before I finished it. She should be able to log in and just update her payment info. If she paid someone to set it up I hope she gets her money back!

Austinite

Cali Quilt Co, they used to be called Stitch Stash Diva, they are just fantastic!

Austinite

I'm going to check out his place too!

entangled

Thank you both so much!!!