International Shipping
International Shipping
08-21-2012, 09:32 AM
#4
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Thread Starter
Join Date: Jul 2010
Posts: 8
Well, often there are special offers of free shipping in the USA but very seldom do you see free shipping for international customers. It would be nice if a deduction equal to local shipping could be made for international customers in these cases.
08-21-2012, 09:39 AM
#5
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Thread Starter
Join Date: Jul 2010
Posts: 8
There is not a very large market for quilting fabric in South Africa and because it is so specialised, sellers charge astronomical amounts. Even with the very expensive shipping charges it is better to buy from the suppliers in the USA rather than support the local shops.
08-21-2012, 09:56 AM
#6
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Join Date: May 2009
Location: Orchard Park, NY (near Buffalo, which is near Niagara Falls)
Posts: 3,884
We ship internationally all the time. We charge $17.95 for a flat-rate envelope sent by USPS Priority Mail International. Please bear in mind that it costs us $16.95 to send it - that's what USPS charges - and the extra $1 is for insurance. Were we to ship by UPS or FedEx it would cost even more.
I believe that the cost factor is why you are not going to find free international shipping. Also, international shipping is more time-consuming for the business. We have found that we spend a LOT more time answering customer inquiries on international orders than we do for US shipments (Where's the package? Why isn't it here yet? Why can't I track it?) Though we do have the answer to most of those questions already posted on our website (http://www.favoritefabric.com/intern..._shipping.html ) ... that doesn't necessarily mean that our customers have read it, and it seems kind of unfriendly to answer the e-mails by saying "please read our website". So we spend the time to answer all the questions individually. And that takes time!
I believe that the cost factor is why you are not going to find free international shipping. Also, international shipping is more time-consuming for the business. We have found that we spend a LOT more time answering customer inquiries on international orders than we do for US shipments (Where's the package? Why isn't it here yet? Why can't I track it?) Though we do have the answer to most of those questions already posted on our website (http://www.favoritefabric.com/intern..._shipping.html ) ... that doesn't necessarily mean that our customers have read it, and it seems kind of unfriendly to answer the e-mails by saying "please read our website". So we spend the time to answer all the questions individually. And that takes time!
08-21-2012, 10:53 PM
#7
Super Member
Join Date: Mar 2011
Location: Peotone IL
Posts: 2,802
I've seen on-line stores that have free or reduced shipping specials toUS customers give $5. (or some amount) off for International customers. Can't remember where, but have seen it frequently in shop newsletters.
08-22-2012, 04:39 PM
#8
Super Member
Join Date: Aug 2009
Location: Canberra, Australia
Posts: 2,135
Hancocks of Paducah have free shipping from time to time (even international) sign up for their newsletter and they will email you the code you need when they have the offer. They have a minimum spend but it is still worth it.
http://www.hancocks-paducah.com/
http://www.hancocks-paducah.com/
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