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WordPerfect Customer Support employee. (funny)

WordPerfect Customer Support employee. (funny)

Old 10-20-2010, 05:28 PM
  #1  
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this has been around for years so I am not sure if I am repeating it or not but it is so funny

This has to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for "Termination without Cause."

Actual dialogue of a former WordPerfect Customer Support employee.
(Now I know why they record these conversations!):

Operator: "Ridge Hall, computer assistance; may I help you?"
Caller: "Yes, well, I'm having trouble with WordPerfect."
Operator: "What sort of trouble??"
Caller: "Well, I was just typing along, and all of a sudden the words went away."
Operator: "Went away?"
Caller: "They disappeared"
Operator: "Hmm. So what does your screen look like now?"
Caller: "Nothing."
Operator: "Nothing??"
Caller: "It's blank; it won't accept anything when I type."
Operator: "Are you still in WordPerfect, or did you get out??"
Caller: "How do I tell?"
Operator: "Can you see the 'C: prompt' on the screen??"
Caller: "What's a sea-prompt?"
Operator: "Never mind, can you move your cursor around the screen?"
Caller: "There isn't any cursor; I told you, it won't accept anything I type."
Operator: "Does your monitor have a power indicator??"
Caller: "What's a monitor?"
Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when its on ? ?
Caller: "I don't know."
Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"
Caller: "Yes, I think so."
Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: "Yes, it is."
Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"
Caller: "No."
Operator: "Well, there are. I need you to look back there again and find the other cable."
Caller: "Okay, here it is."
Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
Caller: "I can't reach."
Operator: "OK. Well, can you see if it is??"
Caller: "No."
Operator: "Even if you maybe put your knee on something and lean way over??"
Caller: "Well, it's not because I don't have the right angle -- it's because it's dark."
Operator: "Dark??"
Caller: "Yes - the office light is off, and the only light I have is coming in from the window."
Operator: "Well, turn on the office light then."
Caller: "I can't."
Operator: "No? Why not??"
Caller: "Because there's a power failure."
Operator: "A power .... A power failure? Aha. Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff that your computer came in??"
Caller: "Well, yes, I keep them in the closet."
Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
Caller: "Really? Is it that bad?"
Operator: "Yes, I'm afraid it is."
Caller: "Well, all right then, I suppose. What do I tell them??"
Operator: "Tell them you're too stupid to own a computer!!!"
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Old 10-20-2010, 05:34 PM
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:lol: 8-) :lol:
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Old 10-20-2010, 05:54 PM
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Love it!! And I've met people just this stupid.

I hope this guy wins his law suit!!!

This person did NOT realize that the computer runs on electricity?

Dumb, dumb. And this person votes and breeds more of this kind!!!
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Old 10-20-2010, 05:59 PM
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OMG so funny.
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Old 10-20-2010, 06:55 PM
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Both my sons are computer techs. When they have a customer like this person was, they call it a PICNIC error. That stands for:
Person In Chair Not In Computer
It was funny until one day they told me I was a PICNIC error. :roll:
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Old 10-20-2010, 06:55 PM
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LOL really loud !!!
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Old 10-20-2010, 07:01 PM
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Originally Posted by dellareya
Both my sons are computer techs. When they have a customer like this person was, they call it a PICNIC error. That stands for:
Person In Chair Not In Computer
It was funny until one day they told me I was a PICNIC error. :roll:
I can relate to that :) tho not as bad as that
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Old 10-20-2010, 07:03 PM
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Our computer guy used to say it's an "Eye Dee Ten Tee" problem (IDIOT).
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Old 10-20-2010, 07:58 PM
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My son's a computer network engineer, tells me the problem, "is the interface between the chair and the keyboard."
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Old 10-20-2010, 08:04 PM
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LMBO
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