Actual call center conversations!
Customer: "I've been calling 700-1000 for two days and can't get through; can you help?" Operator: "Where did you get that number, sir?" Customer: "It's on the door of your business." Operator: "Sir, those are the hours that we are open." ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++ Samsung Electronics Caller: "Can you give me the telephone number for Jack?" Operator: "I'm sorry, sir, I don't understand who you are talking about." Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?" Operator: "I think it means the telephone plug on the wall." ---------------------------------------------------------- RAC Motoring Services Caller: "Does your European Breakdown Policy cover me when I am traveling in Australia?" Operator: "Does the product name give you a clue?" ---------------------------------------------------------- Caller (enquiring about legal requirements while traveling in Europe) "If I register my car in France, and then take it to England, do I have to change the steering wheel to the other side of the car?" ---------------------------------------------------------- Directory Enquiries Caller: "I'd like the number of the Argo Fish Bar, please" Operator: "I'm sorry, there's no listing. Are you sure that the spelling is correct?" Caller: "Well, it used to be called the Bargo Fish Bar but the 'B' fell off the sign." ---------------------------------------------------------- Then there was the caller who asked for a knitwear company in Woven. Operator: "Woven? Are you sure?" Caller: "Yes. That's what it says on the label -- Woven in Scotland." ---------------------------------------------------------- On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: "I haven't got a pen, so I'm steaming up the window to write the number on." ---------------------------------------------------------- Tech Support: "I need you to right-click on the Open Desktop." Customer: "OK." Tech Support: "Did you get a pop-up menu?" Customer: "No." Tech Support: "OK. Right-Click again. Do you see a pop-up menu?" Customer: "No." Tech Support: "OK, sir. Can you tell me what you have done up until this point?" Customer: "Sure. You told me to write 'click' and I wrote 'click'." ---------------------------------------------------------- Tech Support: "OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?" Customer: "Wow! How can you see my screen from there?" ---------------------------------------------------------- Caller: "I deleted a file from my PC last week and I just realized that I need it. So, if I turn my system clock back two weeks will I get my file back again?" |
ROFL laughing. Unfortunately these are so true.
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Those are good!
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So funny. Thanks for the laugh.
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LOL! :wink: Those are cute. My son worked in a call center for awhile. He said the most common problem was when he would tell people, "Press any key." and they would ask "where is that?"
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ROFLMBO Good Ones :thumbup:
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OMG, I think I know these people! hee- hee.
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I worked for a cell phone company and this older lady called in complaining she could not hear anyone. So after 15 minutes of troubleshooting (remember she is older) I finally asked her how she was holding the cell phone. Her comment like a your supposed to like a walkie talkie. Light bulb moment!!! Had to tell her it was like using her home phone lets just say that was pretty much it for the conversation she hung up. I have many more stories worked their 9 years!!
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lol!
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Ha ha ha ha ha Some of those had me laughing out loud!!Thanks for sharing this one!! :thumbup: :-D
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