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-   -   FedEx - how to contact? (https://www.quiltingboard.com/general-chit-chat-non-quilting-talk-f7/fedex-how-contact-t298300.html)

bearisgray 07-16-2018 04:15 PM

FedEx - how to contact?
 
We have been waiting for a FedEx delivery since last Wednesday - it is now Monday evening.

Is there an effective contact number?

ckcowl 07-16-2018 04:20 PM

Check their website in your area. Mine had a local phone number I could contact them with.

klswift 07-17-2018 08:33 AM

Go to there website and it will have the contact info and a notice if there is weather problems in your delivery area. Without a tracking number it is very difficult to get specific info. When your item shipped, the company should have sent you an email with the tracking number. If so, simply put that in the tracking info spot on Fed Ex website and see what has happened in route. I had an UPS/Mail store for 29 years and I would ask my customers to contact me if they had a delivery problem because it was easier for me, the shipper, to initiate the tracking than for the recipient. Also, if a claim needs to be filed, it is better to have the shipper do that.

osewme 07-17-2018 08:41 AM

Good luck. I find FedEx to be very unreliable in
our area. Delivers our packages to neighbor down the street, etc.
Here's a number I found from their website:
1-800-463-3339

bearisgray 07-17-2018 02:31 PM

Item was finally delivered today.

The "original" delivery date was last Wednesday.

cathyvv 07-17-2018 03:00 PM

Well, that is good news!


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