Have you ordered online again with Connecting Threads?
 

I was wondering if anyone has started to order again online with Connecting Threads since the breach of our personal information was stolen? I had two of my debit cards compromised. All is well now but I need more fabric that I bought from then to finish the back of a quilt. I can't decide if I will order more from them or do a "mix and match" backing for the quilt from my stash.

I was wondering if anyone else has started to order from them again?

I haven't ordered from them in ages. I hope they got their security issues straightened out.

I either use paypal or Discover...Discover is able to generate a one time use (or one vendor use) card #. I've used it for years with no problem. I worked at a Credit Union for years and debit is one of the least safe forms of payment.

I've had Paypal for years. After this I think I'm going to keep it funded more regularly.

I just received an order from them today that I ordered earlier in the week. I didn't know they had had trouble. The card has a small limit so I should be o.k.

I thought is was Fabric Depot that had the problem. I got a letter from them. :)

I didn't know they had a problem. I haven't ordered from them ( or anyone else for that matter) until I get my many other quilts done. I have put myself on a fabric diet LOL

If it was me, I'd place my order by phone.

It was both Connecting Threads and Fabric Depot. In this day and age I think everyone will eventually have a problem. It is just too common. Be sure you have a credit card that is being closely watched by the company. They will catch them problem quickly.

Yes, I agree. One of our bills that is paid every month informed us our card had been denied. Turned out while we were in Florida a few weeks ago, our credit card was in Brent, England paying council taxes.

Yes, it was Connecting Threads, Knit Pick and their other "sister" company that sells art supplies. I forget the name since I don't buy from that one but I sure did from the first two.

I got rid of Discover and use only a local bank credit card online. I haven't had any problems since. Discover is too free with customer information as I found out when I had my Discover card ID taken over and changed.

well you could always mail in an order. I've used them for years, online and by mail. not too long ago too but not since they had troubles recently.

I had the problem with Fabric Depot and their response was great. (I didn't know they were the reason for my credit card replacement as the bank won't say.) Then, last week, I had THAT replacement card replaced!! I did order from CT, but it was BEFORE either card was replaced. Dunno what's going on. I do think I'll get an account just for online orders and keep the limit low.

I haven't ordered online in a while, but I am pretty much using PayPal for everything. Luckily, knock on wood, I have not had any issues in quite a while.

My boss's PayPal has been hacked 3 times already. I know everyone thinks this is the safest way to go - but, I'm not so sure. I called to have my credit limit reduced (was flabergasted when I saw what my limit was!) - I wanted it to be $500.00. I was on the phone for 40 minutes trying to accomplish this - it's the first time the girl ever had this request she said usually they are requesting an increase.

I am not familiar with Discover's one time use card #. Can you explain?

I have not ordered from since that happened. I do not intend to order from them again.

I just go into my discovercard.com and click on "manage account" and "secure on-line purchases". It will ask you to enter your log-in info and then takes you to a small screen that says "generate secure account #". Each time you do this you can create another "secure" account number that is tied to your account, but the number itself can only be used one time or with one vendor. I have generated separate account numbers for any recurring payments as well as for certain vendors I frequently do business with. I keep a log, so if my account is hacked I know where it came from. I was recently hacked thru I-tunes, so trust me I know. Discover was amazing, I had a new card in the mail the next day and all was well. That's when I decided to get separate account #s for things just like this. If you are hacked, you don't need to get a new account # because only the account listed (which is not your actual #) can be de-activated and your account remains intact.

I ordered from Connecting Threads two weeks ago and received the order yesterday. I refer to it as the mother load. They were having a sale on fabric. $3.14 yard, I'm not kidding. I read here the fabric and the thread was good so I placed an order and paid using paypal. I have never had my paypal account hacked in over ten years.

The fabric and thread do not disappoint. I have been working with them today and I'm very pleased. The only thing about the transaction I had was I placed the order at night, called the next morning less than 8 hours of placing the order and they couldn't add to the order. I wanted more yardage of three different colors I had orginally ordered. I had already qualified for the free shipping limit on the first order. To order the additional yardage I would have to pay shipping although the first order was placed less than 8 hours before I called. It took them 5 days to process my orginal order. It seems they could have added to the order within 8 hours since it took them 5 days to process it.
Either way, the fabric and thread I received I'm pleased with.

It has been suggested to me to buy a gift card when you want to purchase on-line. Many are available - Visa, Mastercard, Discover, even PayPal in any amount you want/need. You'll pay about $3.95 to $5.95 for a $100+ card, so basically you'll pay 6 bucks for the secuity of not having your credit card out there. Just a thought.

When I order from Connecting Threads I use "Pay Pal", that way the store doesn't have my credit card on file.

That is what I am now doing!

If you stop ordering from every company that has had credit card info compromised you wouldn't order anything. Every major credit card database has been compromised at one time and will be again. Most do not let that info out, not even to the stores that took your card. Just take off the charges and issue new cards. You'll never know why in most cases.

I agree, unless you intend to never order online, not ordering from CT is not going to keep your info safe,too many hackers out there hacking into lots of databases.

Haven't had any problems with CT.didn't realize that there even was any trouble

I do like Easy Peasy and call my orders in. No problem with doing that. My info is not online.

Your info is entered into the store's computer when it's called in. The card has to be verified so the info goes into a database. Being online has nothing to do with it.

When I buy online, I always sign in as a guest so that my number disappears after it is verified. Buying gift cards or maintaining a seperate account sounds better.

Have ordered from them several times and was always pleased...quality fabric

CHASE Visa has an alert system that send me a email and a phone message telling me about the purchase within minutes of the purchase. Love this service. Also, when ordering online, as soon as you hit submit on your order go to tools on the menu, Internet Options link, then Content, Then Clear SSL, Hit that button and then OK. This will clear your information from the internet right after your purchase, otherwise it stays out there for anyone to access...for a while.

I did too, but my card had already declined a purchase so I knew something was wrong. I hadn't heard about connecting threads but its been months since I've ordered from them. Discover has been great tho, they catch it before I even know what happened!

i have ordered from connecting threads since they had their security breach with no problems. i also use a card that has a small limit when ordering on line. not much room for trouble there.

I ordered from them about 3 weeks ago and had no problems.

Never heard of this with Discover card. Can u explain this to me? Having trouble with Pay Pal Seems they froze my acc. I had Discover on it & now they say I can't charge any more. Have to get their credit card with their bank.

Can you explain this Pay Pal Account & how you keep it funded? Having trouble with them. Have ordered from e-bay & went thro PP then to my Discover Card Now they say No More Have to get their card but they want to know the name of my Bank?? Can't get an answer from them as to why they need my Bank name & account.

I also thought it was this place, not CT. Lets not get this wrong.

Just ordered from them a week or so ago. Agree with someone else who wrote about not using debit card on line. I hadn't heard that they had a problem with their accounts.

Sorry it's taken me so long to get back to this thread. Thank you so much for this information. My Discover card was also hacked thru I Tunes. Again thank you so much!

I have, but I always use a feature my bank offers called a "shopsafe" card when I shop on line. It generates a one time use card that won't compromise my whole account should that card get hacked. I highly recommend this for anyone buying anything on the internet. (I rarely use Paypal since they have had many problems with accounts being compromised in the past as well.)