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LindaR 08-10-2009 06:00 AM

How do you determine if your modem is giving up the ghost???? :evil: I'm having a terrible time staying on line and my DH's laptop is connected to the same line and hes not having any problems. I'll get kicked off 6 times in a row and then all of a sudden it will kick in and stay on....I see computer repair in my future

amandasgramma 08-10-2009 06:27 AM

try unplugging the modem for 5 mnutes at the very least.....then replugging in and see if you have the same problem. My DH does this once in a while. It's like doing a "restart". Also, check EVERY line in to the modem and out. pull the plugs out and re-plug back in and inspect for broken wires. Good luck!

LindaR 08-10-2009 06:31 AM

thanks, do you mean the telephone line into the computer? I've done that or my DH has. Hes retired Ameritech and has tested the line but no noise or static....I'll unplug it and leave it unpluged for awhile and see if that helps....thanks again

patricej 08-10-2009 01:36 PM

if you decide to replace the modem, don't take it to a shop and pay a pile of pesos. there will be easy to follow instructions in the box and the whole process only takes about 15 minutes. (after you've spent a half hour getting the package open, of course. :lol: )

i don't just think you can do it. i KNOW you can. :wink:

BellaBoo 08-10-2009 01:53 PM

I bought a new phone cord that goes from the jack to the modem and that solved the dropping off line problem for me.

Shemjo 08-10-2009 03:51 PM

New phone lines often make a BIG difference! All cords need to be checked.
If you need to replace the modem, listen to Patrice, YOU CAN DO IT! :lol:

Ninnie 08-10-2009 03:54 PM

I have replaced my own modem and it's not hard, you can do it yourself! Good luck!

LindaR 08-11-2009 04:31 AM

wow you guys are good.....I have never even opened up a computer LOL....I disconnected the telephone wire last night and left it off overnight....I've been on 10 min now and am still perking, we will see....

LindaR 08-11-2009 05:33 AM


Originally Posted by amandasgramma
try unplugging the modem for 5 mnutes at the very least.....then replugging in and see if you have the same problem. My DH does this once in a while. It's like doing a "restart". Also, check EVERY line in to the modem and out. pull the plugs out and re-plug back in and inspect for broken wires. Good luck!


Thanks so much....I've been on now for 30 minutes, NO DROPSIE....I think being unplugged for 12 hours did the trick....Thanks so much...I get so frustrated when puter don't hum in there...Linda

amandasgramma 08-11-2009 07:40 AM


Originally Posted by LindaR

Originally Posted by amandasgramma
try unplugging the modem for 5 mnutes at the very least.....then replugging in and see if you have the same problem. My DH does this once in a while. It's like doing a "restart". Also, check EVERY line in to the modem and out. pull the plugs out and re-plug back in and inspect for broken wires. Good luck!


Thanks so much....I've been on now for 30 minutes, NO DROPSIE....I think being unplugged for 12 hours did the trick....Thanks so much...I get so frustrated when puter don't hum in there...Linda

You're very welcome. One thing I learned from my techno-husband....if it doesn't work, unplug it. Sometimes he unplugs EVERYTHING.....telephone line, electric plug, etc, and waits. It's amazing how many times they'll re-set themselves!


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