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-   -   When someone doesnt pay Lesson Learned. (https://www.quiltingboard.com/general-chit-chat-non-quilting-talk-f7/when-someone-doesnt-pay-lesson-learned-t153867.html)

Debbie C 09-18-2011 03:05 PM

I have an acquaintance who tried to constantly use me by starting her sentences with 'can you do me a huge favor?' At first, because I thought we were friends, I'd help her. Now, after getting burned and put on the back burner in her life, I've learned to 'just say NO'. I choose not be used or abused. She is no friend.
Same thing with sewing jobs - just say no - people just don't want to pay for something you put so much time and effort into.

Glassquilt 09-18-2011 03:05 PM

We have a sales receipt with two copies. Deposit and money due are clearly stated. X amount of days to pick up and then we start to charge storage. Quotes have a specific time before the price expires.
When we write up an order and after the customer has signed the order, we give 'em the 3rd copy.
Have the answers before the customer asks the question. :)

javin22 09-18-2011 03:17 PM


Originally Posted by Quiltbeagle
Your boss: Ask her if you can take a few hours off in lieu of the money she owes you for the bag, or will she rather pay you in cash?

Your co-worker: Ask her the bag back because you need to get the money back for the materials that you put into it and eBay is givig away free listings right now.

I agree.

plainpat 09-18-2011 03:46 PM

A few yrs ago, a neighbor was asked to make a baby quilt & they agreed on the price.She was never payed & to add insult to injury,was invited to a baby shower of a friend....one of the gifts came from the woman who didn't pay.Yes, it was the baby quilt.!!!!!

When I'm asked about making a quilt, my standard reply is....go to a LQS,pick out a pattern,the fabric & thread.I'll let you know the cost.That's the end of that!!

piepatch 09-19-2011 03:34 AM

Stick to your guns on charging for your work, and getting 1/2 your money up front. Your talent is definitely worth something or they wouldn't be looking at your pretty purses and asking you to make them one!

DottyD 09-19-2011 04:01 AM

UUHHMM -- I had a similar thing - but with giving a "friend" lifts to shops, quilt club evenings and shows etc. Then I had the audacity to ask for some pennies towards petrol - and my time - NO NOTHING --- in the end I had it out with her and, although I was upset at the time - I have got over it now.
DottyD.

jitkaau 09-19-2011 04:03 AM

Send them an invoice??Perhaps you could approach them over coffee when everyone else is there, and say in passing,"By the way girls - those bags made for you - I will be quite happy to accept a dollar down and a dollar a week until you pay them off."
In future,even if you do get a deposit to make it, don't part with it until you get paid for the other half, would be my advice.

jitkaau 09-19-2011 04:08 AM


Originally Posted by AUQuilter
Sorry to hear about that. One of my purses got some attention recently and one person said she would like for me to make her one and how$$$. I said $50 minimum made with same quality fabric-no changes and I would need 1/2 up front. She said , "Uhm, that's too expensive. So no thanks." Hubby said - "Good for you. You spend a lot of time searching for fabrics, putting them together, sewing and finishing your projects. Why would anybody think you would do it for less?"

I agree.I had someone say,"You only make it while you're watching television anyway."So with an attitude like that, I told her that if she thought it was so easy,she should give it a go and make it herself...haven't been pestered to make one since.

Suzi 09-19-2011 04:11 AM


Originally Posted by willferg
I know it's hard to ask for money, and in a perfect world, you shouldn't have to. But I learned from an old boss that's it's okay to ask. He would say something like, "The total you owe me for the purse is x. I know money is tight, but when do you think you can get it to me?" Get a specific date, and then on that date (if you aren't paid sooner), say, "You mentioned you'd have the money for the purse today, and I was wondering if you have it for me."

He used to say, "What did you ever buy that you didn't have to pay for?

I don't mean to put the blame on you in any way, but letting people get away with this (and it's often unintentional forgetfulness) isn't fair to you because it makes you feel bitter and burned, and you sound like too generous a person to have to carry that burden.

Just my two cents!

Can I hear an AMEN --- it works!!!

ckcowl 09-19-2011 04:14 AM

its fine to make for friends-co-workers but you need to learn they do not get it until you get paid- just like at the store- the money changes hands before the product goes out the door...
or if someone says will you make me one say sure- i need $20 to get started- or what ever you plan to charge- when you have the money- go make the item.
i make beach bags//tote bags for co-workers all the time- when they give me money- i make them a bag- no hard feelings involved.

yonnikka 09-19-2011 04:21 AM

Business is conducted with Written Agreements and an INVOICE. It is NOT TOO LATE. Type up identical invoices, with your name and address, date them, include a photo if possible. (One Invoice for each purse made--assume they might talk behind your back--when they Each get a proper invoice, they will have something to Show and Tell!). Some people just need a simple reminder; others need a goad. Be professional in your controlled way; they will respond in a professional manner: this means Polite, Calm, No apologies, No begging, No whining; no going to their co-workers to complain. You might hand them the invoice with a gift, a muffin or cup of tea. SMILE. Tell them some pleasantries. "Your bag looks very nice with your outfit" if it is appropriate for the time and place. With an Invoice IN HAND, it will be their responsibility to do the right thing! And tell us how it goes! Curious minds want to know!

watterstide 09-19-2011 04:25 AM


Originally Posted by Shelbie
This is just one of the reasons that I will not take on "paying" stitching jobs for anyone. If I decide to replace your jacket zipper, hem your pants or stitch you a quilt, it is my gift and my choice. That way no one gets hurt and I'm not left feeling used and taken for granted.

exactly. and it is ok to just say "NO"

Glassquilt 09-19-2011 04:56 AM

Value yourself & your work. Sell you knowledge and skills.

We require a non-refundable 'design deposit' before we draw up a pattern. This does two things.

1) We know the customer is serious because they've paid good money up front.

2) The customer has made sure we understand what is wanted because if he changes his mind and requests a redesign we charge another deposit.

sguillot 09-19-2011 06:21 AM

Awhile back a co-worker asked me to make special quilts for his kids and I did. I even ordered special fabric. One was highschool musical and the other wrestling. I made the musical one but have never been paid so I'm not making the other one. I have a hard time asking for money so now I just say sorry I don't have the time or money.

Originally Posted by familyfun
Ok.. I made a purse for myself and took it to work. They went nuts over it. I work in a Very small dept. Only 6 people. One of the girls ask me to make her one. She has 2 kids with another on the way and her husband is having trouble finding another job after getting laid off. So I said. Yes I will make you one and you can just pay for the Pellon. I used scaps I probably would not have used in another project so when it was finished she loved it. I told her $10 dollars. Well did I get the money NO..
My Boss (who I absolutley LOVE) ask me to make her one. She said. I will pay you for your time. She then bought all the supplies (including thread) I made it. she carries it. has gotten compliments on it. But never paid me either..
So Lesson learned .. I will NOT be making anymore purses for people unless I get at least 1/2 the money up front.


momof4 09-19-2011 06:21 AM

I am totally floored by this! I can't believe they can look at you everyday knowing they owe you money. If you see them carrying the purse you made, you should say in the sweetest voice possible, "I'm so glad you are enjoying the purse I made you. Do you realize you still haven't paid me for it?"
I would have such a difficult time dealing with these people on a daily basis. As I write this, I can't believe how appalled and fired up I am over this. I hope they come around and pay you.

Jeanniejo 09-19-2011 06:23 AM

I always get the money up front !!

joyce888 09-19-2011 06:30 AM

When I read the title to your message I thought you had the same problem as me. I've loaned money to family, never got it back; I've sold things (garage sale) to family member and never been paid; and now I've sold some fabric, sent it to the person in good faith and can't get them to pay. I know I'm the fool for trusting people to do the right thing.

mhollifiel 09-19-2011 06:31 AM


Originally Posted by Shelbie
This is just one of the reasons that I will not take on "paying" stitching jobs for anyone. If I decide to replace your jacket zipper, hem your pants or stitch you a quilt, it is my gift and my choice. That way no one gets hurt and I'm not left feeling used and taken for granted.

Amen, Sister. My standard reply when people learned I sewed was "I don't now and never will sew for the public." I have been blessed to do some small jobs for people I adored such as hemming pants and little odd jobs for grateful friends.

Caswews 09-19-2011 06:38 AM


Originally Posted by Dianemarie
So sorry - and how can they look at you everyday at work ?

This is what I was wondering .. all I gotta say is gutsy !

Glenda m 09-19-2011 06:46 AM

I used to sew for people and for this very reason...I don't any more.

BuzzinBumble 09-19-2011 07:23 AM

They should be ashamed of themselves! :evil: :cry:

happymrs 09-19-2011 07:29 AM

I use to, long before I got into to quilting, sew for people, but I got taken so many times, I just quit. It's not worth the aggravation! Some people think, because we sew & love it, it's not work, so therefor, why should we be paid to do it! So now, I gift my quilts, when & if, I choose to do so. And I don't sew for anyone now, except hubby or myself.....

scrappy2 09-19-2011 07:37 AM


Originally Posted by willferg
I know it's hard to ask for money, and in a perfect world, you shouldn't have to. But I learned from an old boss that's it's okay to ask. He would say something like, "The total you owe me for the purse is x. I know money is tight, but when do you think you can get it to me?" Get a specific date, and then on that date (if you aren't paid sooner), say, "You mentioned you'd have the money for the purse today, and I was wondering if you have it for me."

He used to say, "What did you ever buy that you didn't have to pay for?"

I don't mean to put the blame on you in any way, but letting people get away with this (and it's often unintentional forgetfulness) isn't fair to you because it makes you feel bitter and burned, and you sound like too generous a person to have to carry that burden.

Just my two cents!

:thumbup:

MargeD 09-19-2011 07:47 AM

Yes, it is a lesson learned, next time, you can ask for half up front or do not give them the purse or whatever you have made until they have paid. I know it's not easy to ask for money, but if you prefer you can write a short note saying something like, I know you've been busy and you may have forgotten our agreement, but I really need "X" and if they don't want to pay, tell them they can return the product. Cash first always causes the least amount of grief. I like to trust people too, but unfortunately people take advantage and it's not right. I would try to get the money or the purse back.

wildyard 09-19-2011 08:30 AM

The policy here is half up front and you don't get the finished item till the other half is paid. No arguments or negotiations; those are the rules.
Need half up front to buy the supplies and the other half upon delivery because, as mentioned above, you don't carry away merchandise before it is paid for.
Just try it lol, it won't be a fun experience in any other business, so don't do it to crafters and quilters.

sguillot 09-19-2011 08:33 AM

I think if they actually go out and buy the supplies then they see how expensive they are but then there is all the time you put in for planning and making. So what is a good honest price for your time and labor. Do you charge by the hour, the size of the project or something else.

Originally Posted by MargeD
Yes, it is a lesson learned, next time, you can ask for half up front or do not give them the purse or whatever you have made until they have paid. I know it's not easy to ask for money, but if you prefer you can write a short note saying something like, I know you've been busy and you may have forgotten our agreement, but I really need "X" and if they don't want to pay, tell them they can return the product. Cash first always causes the least amount of grief. I like to trust people too, but unfortunately people take advantage and it's not right. I would try to get the money or the purse back.


AnnieF 09-19-2011 08:34 AM

I do not give the item to the person until they have paid the money. Even if they know it's just sitting in my desk drawer, they still don't have it in their hands until the money is in mine. I also have sworn off doing items for other people...not worth the time and frustration.

one-and-only 09-19-2011 09:48 AM


Originally Posted by Murphy
Remind them of what they owe. A thank you card for using your services with a hand written dollar amount owed in it should be sufficient to get paid.

I like this approach, very tactful! :-D

Baloonatic 09-19-2011 09:49 AM


I'm in the 1/2 down group and payment on pick up.
I have a quilt a man gave me to redo for him, he said his
g-ma made it for him. She had painted the blocks, all indian pics, he loved it to death. The sashings and backing and batting in bad shape, but her painted blocks in good shape. Got my 1/2 down and showed him the quilt when he came out to get it, but he only 1/2 the last payment and I still have the quilt. Its been 7 years and he has yet to come and pay the rest. His loss. I have 3/4s the money and the quilt.
I had a fellow come to me and ask me to remove the old narrow border and add more to enlarge it to fit his queen bed. His Mom (deceased) had made it but had not used the best choice of fabrics. I made it 12" larger on each side and hand quilted it all around, with corner stones, flat welt (flanges) and spiderwebs. I also repaired a few problem areas. When I finished it he had moved and changed jobs. I think it was 3 years later that I finally tracked him down and asked if he still wanted it. He came to pick it up, loved it, and gave me a very nice tip on top of the agreed-on price! It was not a quilt I would have wanted to keep and I was so afraid my experience would have an unhappy ending... but Yay! Not so (this time)

TacoMama 09-19-2011 09:59 AM

ALWAYS, ALWAYS, ALWAYS get the money before you hand them over the item. I have learned my lesson the hard way, too. And if the item is to be personalized, get at least 1/2 of it before you start. Been there, done that!

Jingle 09-19-2011 10:30 AM

Such a shame there are so many people like this. I don't for one minute blame it on the economy. This is just the way way too many people are. They think they are too good to pay.

alwayslearning 09-19-2011 11:23 AM


Originally Posted by willferg
I know it's hard to ask for money, and in a perfect world, you shouldn't have to. But I learned from an old boss that's it's okay to ask. He would say something like, "The total you owe me for the purse is x. I know money is tight, but when do you think you can get it to me?" Get a specific date, and then on that date (if you aren't paid sooner), say, "You mentioned you'd have the money for the purse today, and I was wondering if you have it for me."

He used to say, "What did you ever buy that you didn't have to pay for?"

I don't mean to put the blame on you in any way, but letting people get away with this (and it's often unintentional forgetfulness) isn't fair to you because it makes you feel bitter and burned, and you sound like too generous a person to have to carry that burden.

Just my two cents!

I agree and do it in front of others!

FroggyinTexas 09-19-2011 11:51 AM


Originally Posted by willferg
I know it's hard to ask for money, and in a perfect world, you shouldn't have to. But I learned from an old boss that's it's okay to ask. He would say something like, "The total you owe me for the purse is x. I know money is tight, but when do you think you can get it to me?" Get a specific date, and then on that date (if you aren't paid sooner), say, "You mentioned you'd have the money for the purse today, and I was wondering if you have it for me."

He used to say, "What did you ever buy that you didn't have to pay for?"

I don't mean to put the blame on you in any way, but letting people get away with this (and it's often unintentional forgetfulness) isn't fair to you because it makes you feel bitter and burned, and you sound like too generous a person to have to carry that burden.

Just my two cents!

Amen! Or, as my grandmother used to say, "Bless it and let it go!. One or the other so you won't have to continue to feel bad. froggyintexas

finchelover 09-19-2011 12:03 PM

this has nothing to do with quilting but my daughter when in college to earn money took the job of breaking a horse for a lady all summer she came and took the horse without paying. She told my daughter she would send her the money in a week/ she tried to get hold of her and found out she moved out of town. We weren"t home at the time/it was a hard lesson for her to learn. We told her that she should have kept the horse till she paid

GlitzyMe 09-19-2011 12:54 PM


Originally Posted by Quiltbeagle
Your boss: Ask her if you can take a few hours off in lieu of the money she owes you for the bag, or will she rather pay you in cash?

Your co-worker: Ask her the bag back because you need to get the money back for the materials that you put into it and eBay is givig away free listings right now.

This is the best reply yet......and be sure to present these are questions that require answers from them.

I also used to do fairs and show back in the 70s & 80s. Now there are too many commercial vendors at many of them and what I call 'wastebasket' crafts at others - things made with inferior or throw-away materials. I do much better dealing with a handful of antique and gift shops that buy from me direct and only carry the best workmanship. I name my price and they sell it for whatever they choose.

Donna 66 09-19-2011 01:01 PM

I make personalized pillows and always ask for a portion up front. I also make them double check the spelling, but forgot to do this on one for a friend. Wouldn't you know, I mistook her fancy "C" for a "K", so now I'm making another one :roll:

Donna

Rose_P 09-19-2011 01:13 PM

It's trickier when it's your boss, isn't it? Maybe it depends on how long you've known her. You would not be out of line, especially if you see her carrying it, to mention how long that took you to make. Maybe she'll take the hint. The woman with financial problems might be handled with a suggestion that if she can't pay cash, she could take you to lunch a few times and pay for it with a credit card. Bottom line, if they can't afford the product, they should not have agreed to buy it, and they are stealing from you and shouldn't get away with it.

luvstitches 09-19-2011 02:30 PM

So sorry this has happened to you. My husband works on computers on the side and not for a business. He can clean out viruses and get computers back to original shape.
He too would not get paid for fixing computers. They would tell him they would make a large thick steak for him and never to be done. Well, this summer I noticed her yahoo account sent out a strange email that wasn't from her so I knew she had a virus. Yep, she sure did call and he said he was very busy and that she'll have to spend the 300 dollars to get it fixed! Hmmm...a steak cooked on her grill would have been cheaper. But this happens and is a lesson learned.

Nanaquilts44 09-19-2011 03:44 PM

That is so disheartening. You are a sweetheart for making these purses.

dinlauren 09-19-2011 03:48 PM

I'm so sorry this has happened to you. I hem pants for coworkers (we are all short women...lol) and tell them no charge. I always get something...a little gift or $10 gift card to Hobby Lobby or something. If they only knew how little time it takes me to hem...lol But it is always appreciated by them and their gifts are appreciated by me. It turns out to be a win-win situation. Hope the ladies step up and pay you for your work. You deserve it!!!


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