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pittsburgpam 01-20-2010 07:55 AM

I don't work with the phone public, I administer a corporate telephone system with offices across the US. I've worked on traditional telephone systems and we're now on a VoIP (Voice over IP), which is voice over the data network like Comcast Voice. Someone in our Washington DC office can pick up a phone, dial a 4 digit extension, and reach someone in our California office.

I install and configure telephones, voicemail, Call Centers, call accounting systems, telephone circuits, audio conferencing, etc.

I could never work on a phone myself, taking and making calls to customers. I am behind the scenes making sure the phones work for those who do.

QBeth 01-20-2010 09:52 AM


Originally Posted by pittsburgpam
I don't work with the phone public, I administer a corporate telephone system with offices across the US. I've worked on traditional telephone systems and we're now on a VoIP (Voice over IP), which is voice over the data network like Comcast Voice. Someone in our Washington DC office can pick up a phone, dial a 4 digit extension, and reach someone in our California office.

I install and configure telephones, voicemail, Call Centers, call accounting systems, telephone circuits, audio conferencing, etc.

I could never work on a phone myself, taking and making calls to customers. I am behind the scenes making sure the phones work for those who do.


Sorry, I didn't mean to minimize your job responsibilities! I was only trying to say that .... oh, whatever. Again, sorry.

BTW - I know what all that stuff is. Good for you!

pittsburgpam 01-20-2010 11:51 AM

I didn't take offense. :) I often find that when I say I work on telephone systems that people think that I answer phones, work as a receptionist, or something of that nature. I usually have to explain that I work on the SYSTEMS, not the phone.

QBeth 01-20-2010 12:36 PM


Originally Posted by pittsburgpam
I didn't take offense. :) I often find that when I say I work on telephone systems that people think that I answer phones, work as a receptionist, or something of that nature. I usually have to explain that I work on the SYSTEMS, not the phone.

Oh, I understand! Am in the same situation myself, all too often.

Jeannie 01-22-2010 06:20 AM

Hope it all goes well!!!!!!!!!! I hate those type meetings also!


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