Sheila_H

I agree with Pam it was their error I'd wait until they give you the funds to return it or a UPS number whatever it is they use. I'm a frequent buyer on E-Bay and I always check the feedback of anyone I think about doing business with and so far other than one international order that went astray I've never had any issues.

Janet L52

I had it happen as a buyer on ebay. I bought a small doll and received the wrong one. The seller had mixed up two dolls. It was a simple mistake and all was worked out. She paid return postage and I received the correct doll in a timely manner. I think that most of the time it is just a matter of an honest mistake. I have bought many things on ebay and it has only happened once.

clynns

It's so easy to mix things up. When I sell on here I made a list of what is on the ad. Then at the bottom of the list, I type 1-15. The buyer's name goes on the number. Then I pull the item out of the box, first PM at a time and match up for shipping. On the side of the envelopes I write the name of the person who is buying. I PM the buyer, and when it's paid for it get's moved to another location in my house. And I put a return address sticker on it so I know it's ready to go. You have to be really organized to sell items. I can't imagine what I would do if I had eBay to worry about. LOL

marymc

Not E bay but I sent my daughter a "care package" at her new out of state home. It seemed to take a long time to deliver but after about 10 days I got a text thanking me for the cookies and "stuff". Over the next few days when we were only able to communicate by text some weird things came up. I sent her a book, cookies, some hair care products, candy and some foam dart guns left over from Christmas. She received cookies, play Dough and candy bars we don't even have in MN. We never found out what happened but it sure made us scratch our heads.

lynnsim

sorry, or maybe good, nothing like this has happened to me. Weird things can happen!

lynn_z

I have over 17000 positive Ebay feedbacks and thank God that people aren't suspicious if and when I make a mistake. The dollar amount you are talking about isn't worth breaking any laws or ripping off people. It's the foreign customers that can rip off dealers and because of a few of those, we no longer ship overseas. Furthermore, Ebay's policy of detailed satisfaction encourages people to ponder and most customers don't realize that anything other than a perfect score translates to a neutral or negative credit even if a positive feedback is given. I have made mistakes where things have to be forwarded to proper owners and most customers are happy to help resolve these matters.

Painiacs

I offers a towel once for my dog. Was suppose to say
I love my scrappy. It said. I love my crappy! I never laughed so hard!!! I did get another one done right but still have crappy!!

jaciqltznok

this has happened to me..as the SELLER...packing orders and got the wrong labels on the envelopes...had it happen from several fabric shops...send me someone else's order...

soniboo

Not eBay but I received a bad order a couple of months ago that really surprised me. It only had one quilty book and three Christmas booklets in it, a piece of bubblewrap and the cardboard was almost flattened because it was kinda rolled together and several inches longer, wider, and higher than it needed to be, not a regular shipping box. When I called about it and that most of my order wasn't even included the young lady told me they only put a piece of bubblewrap on top to hold it secure, they don't wrap it around the products...there was so much room in that folded over box that piece of bubblewrap wasn't holding it when it left their place. My 14 pound little dog could have fit in that box with all the empty space. The book and three booklets were scratched up on the covers and dented in the corners so I can't use them for gifts and the three Christmas ones were sold out (I was refunded rather than replaced on them). My replaced order came in a much smaller, sturdy box with no problems.

Someone in shipping sure didn't do his/her job on that order but it was corrected and I continue to order from that company since they're a popular quilty place and it was made right.

annthreecats

All is well. Seller reimbursed me for shipping already and the deal is done. Seller had a great feedback and has been on there awhile so I wasn't too worried, plus we did all our e-mails through ebay so I could have a record of what transpired. I think it was just an honest mistake. I'm glad I could help the seller out. If I was somebody who was housebound or didn't have transportation, the seller would have been out of luck.