My name is Kim and I live in Oregon. I have been quilting for about 10 years now. Wow doesn't seem like that long. I have 4 wonderful children and 1 beautiful granchild. My question is.. I just recently bought my dream machine. a pfaff creative vison. I am having problems with the 4D embroidery program. I can't get my laptop to read the vp3 files for the program any suggestions on how to fix it?

Hi from Washington. I don't know anything about 4D, hope it's not too hard to solve the issue.

I hope not. Took me almost two years to pay off my machine. I would hate to have to get a new laptop just to use it. :( DH says go ahead you deserve it. Ijust can't justify getting a new one when this one works perfectly fine except for the vp3 files. UGH computers !!!

Does Pfaff have a patch for it on their website? Sometimes a simple download solves problems like that.

welcome, sorry I can't help you

Welcome from Sydney Australia. Sorry can't help with the Pfaff

contact pfaff, or the dealer where you purchased your machine. when i purchased my viking i had to get a download (like an adobe reader) to read the correct downloads for the machine. it should be free and pretty easy to take care of, unless your computer is getting old and it is time to update :) i finally had to break down and buy a new computer, although my desk top still worked just fine, there were some things it just did not have the capabilities of anylonger...technology speeds forward and our computers stay where we keep them...but no matter what you have to have the correct (reader) to use the machine software

Welcome!

Welcome to the Board Kim! I'm sorry, I can't help you with your machine problems. Do want to let you know if you would change your location in your profile to Oregon, when we Oregon/SW WA people get together (and it is so fun) an invite will go to you. Otherwise we cannot locate you. Make sense?

Hi and welcome from the sunny state of Florida!!!

Welcome from Ireland

Hi and welcome from Tennessee

Welcome to the board from Oklahoma by way of Massachusetts!! If you have questions, we have answers. If you have answers, we will ask questions. You may consider this your new home, and we are your family.

Hello and Welcome from Northern Indiana ! Glad you joined us :lol:

If you start a new thread and ask your question , more might see it and be able to help :thumbup:

Sorry I can't answer your question but I'm a Kim too from Eastern Washington. Good luck with your machine. :thumbup:

Hello and welcome from Ontairo. Hope you find the answer you need.

I have a Pfaff too and I have Vista on my computer. I had to download a patch to use my software. There should be instructions how to do that with the software. If not contact your dealer.

thank you!! I will try that. I called toshiba and the lady had no idea what a vp3 file was. pretty scarey since she is thier support person..lol I have vista also.

Welcome to the board from Southern California!!!

Hello and Welcome to the board :D:D:D
So glad that you joined us!!

Welcome from Idaho! I am happy that you joined the board. You will love this site and make great friends with the quilters on it!