thanks so much. i will stock up!!!!! :)

Granny took pictures of her machine open and her thread was getting caught. scroll down to see her pictures. i will try that. i will also RUN to the fabric store tomorrow to get Embroidery needles. I appreciate all the responses that i received. thanks so much. Sewing ladies are the best!!!! denise

i so use the spool holder. that did help some, but not completely. i will try several of the tips i've received! thanks denise

Change the stabilizer that you are using. Brother works well with tear away stabilizer. It solved my problem once and never happened again.

thanks. i will try all of these tips. i bought the needles and a different of thread. i have the tear away stabelizer. do you have a fav brand and weight?

Use a needle with a bigger eye in it. I use a top stitching needle in my machine, has a really big eye, my thread rarely breaks.

i really think this was my problem too. why in the world is that little piece of plastic there anyway? :)

So you solved your problem? Did you bring it to the dealer and had it removed? I havent done anything yet - I embroider with the machine open!?

Greetings from my holiday in Sri Lanka
Granny

i use a ripper and pass the thread over the little piece of plastic and it works fine! still can't figure why that plastic point is there? any tips on good thread for bobbins, embroidery, quilting and piecing? it gets so confusing when you have a machine that does it all! thanks.

Make sure to have your embroidery machine tensions set properly. Having the tension too high pulls too tight on your thread, leading it to break. Test and adjust the tension on your machine regularly and as needed. Machine your machine for burrs, or any knicks or scratches on any of the metal parts of the machine.