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Thread: Ever have a quilt ruined by a LA Quilter

  1. #76
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    Just looked at your quilt. No way would I let this pass. Some of the stitches are huge. No telling if the quilt will even hold together. She needs to rip this all out. You will see some tiny holes after the ripping but my son-in-law's was re-done and he loved it. They will eventually work their way out. No one will even notice once the quilt is quilted nicely.

  2. #77
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    Seeing the pictures, I would ask for a refund. I don't think I would trust the quilter to try to fix it.

    If she is nearby, I would ask the niece what she thinks- sew over the broken stitches to make sure they hold up, and possibly the niece won't care about the quilting, but instead enjoy your work.

  3. #78
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    I did have a quilt that had big stiches on the back you could poke your toe through... could not stand it... took it to another LA quilter... she said only solution was to rip out and she would redo.. That is exactly what I did!! It took almost 2 months but worth the effort. One of my favorite quilts
    firequilt

  4. #79
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    You say: "she was so proud and really thought she did a good job'

    You need to let her know that she did NOT do a good job and show her why! How else is she going to learn to improve? Be a teacher, not a complainer but let her know what's acceptable and what is not. She should thank you for the info.
    "Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, chocolate in one hand, body thoroughly used up, totally worn out and screaming "WOO HOO what a ride!"
    Susan

  5. #80
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    I'm so glad you're going to make the effort to remove the stitches and have it requilted. This was going to be a very special gift, and your niece doesn't deserve to have to "settle" for a second-rate quilting job.

    I understand your reluctance to confront the quilters, but I wish you would reconsider. If she is proud of the work she is doing, she will continue to work this way, and other unsuspecting quilters will also be unhappy if they take their quilt tops to her. If you don't feel comfortable with a face-to-face meeting, could you write her a letter, outlining your dissatisfaction, stressing that you're not asking her for a refund (but I think she should give you one), but that you are spending a great deal of time removing the work she did so the quilt can be finished in a more professional manner. And include the pictures - put a note with each saying why you don't think this is a good job. She really does need to know.

  6. #81
    Junior Member SandyQuilter's Avatar
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    Wait a minute, ladies! If your car wasn't repaired so that it worked properly, wouldn't you take it back to be corrected? Or at least, let them know how unhappy you are with inadequate work then go somewhere else? The LA quilter should be told her work was unsatisfactory--no matter how sweet or proud she was. I understand it's uncomfortable to complain, but really... I know of one LA quilter who pulled out stitches from an entire quilt and redone it to the satisfaction of the customer. If the woman is doing the work for money, she should either return the money or redo.

    SandyQuilter

  7. #82
    Super Member kydeb's Avatar
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    I agree that if you wash it, it may look okay. However, I see a lot of long stitches. I'm not sure how those are going to hold up in the long run. If they get caught on something, they're coming out. So sorry this happened to you! I would probably say something to the longarmer about her stitches - she's got to get them under control!! I wouldn't want to pay for that quality of work for sure!
    Debbie in Kentucky
    kydeb.wordpress.com

  8. #83
    Super Member TexasGurl's Avatar
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    Agree with SandyQuilter & Kydeb & others ... before I saw your pics I thought washing would take care of the quilting problems. But after seeing the photos, I think I'd have an "unstitching" party with your quilt buddies and then get it PROPERLY quilted !!
    There are areas of long stitches, just sloppy overall and thread breaks are unacceptable. Those areas aren't going to hold up for long. Her machine isn't running right ... or she just doesn't have a clue !?
    I would at least call, or email the LA if you can't bring yourself to do it face to face - SHE NEEDS to know that her work is subpar and ruined a pretty quilt. Run, don't walk, and show it to the LQS who "recommended" her !! THEY need to know, before she ruins another quilt ! I have a hard time understanding how she thinks her quilting is even acceptable, much less something to be proud of ?? I'm not a LA but I've been mq my own quilts for a few years, and I wouldn't have let it ever go out the door !!
    Last edited by TexasGurl; 07-25-2012 at 06:07 AM.

  9. #84
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    Wow, I can't believe that quilting is worse than my stippling on my DSM. So glad you posted that you are ripping out the quilting and having it re-quilted. Please post pictures of the quilt when it is finished.

  10. #85
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    I have my quilts done by a reputable LA Quilter and she does beautiful work but she had a lady that showed her some work which was nice so she hired her and when she did a quilt of mine it was a mess. My regular LA Quilter fired her on the spot and took out all the stitching ( can you imagine) and redid it and it is beautiful and all the quilting stitches by her employee came out in the wash and she did give me a discount which was not needed as the quilt was done so nicely. I still go to the same person and she does everything herself now so it does take a little longer for quilts to be done.

  11. #86
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    oh how disappointing. So sorry that happened to you.

  12. #87
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    Why does it seem that so many people think that sending out to a long arm quilter is the only way to go?
    In the old days, it was all done by hand. Many, many quilts are still done this way. You can tie them, or quilt it simply or elaborately by yourself or with others in a group. You can send it out to a group to be quilted by hand. And, you can even quilt it yourself on your domestic home machine.
    I'm just saying, sending it out is not your only option.
    Stephanie in Mena

  13. #88
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    The first time I use long arm service and came away very disappointed as well. It was In the Woods block of the month quilt, after we talked on customizing the quilt bec of the appliqué and how I wanted it to be done - I was little nervous in leaving it there but after being in the drawer for few years, and my dh wanted it to be done. The excitement on what we talked about was awesome until the day I picked it up, I actually cried. He decided himself to use edge to edge leaf pattern on it all over the appliqués and several puckers, several wrinkles. I really can't take out the stitches bec of the appliques and holes. Needless to say, I shy away from long arm service for long time, and definitely would not go back to him again. I finally found 2 nearby and have been happy with the results so far. My dh bought me a Sunshine 16 for Xmas last year which is very basic to me but I can do smaller quilts on it. Just gotta practice on my own.
    I suggest to find someone else and good luck on your decision on the quilt. Sorry you had to experience that too!

  14. #89
    Senior Member kat13's Avatar
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    I would get my money back, this is the worse quilting I have ever seen from a longarm...so so sad!!! Then I would
    show the lady who recommended her...then I would rip it out cuz your quilt is beautiful!

  15. #90
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    All of this is very good to know. I've had to un-do a few mistakes in my day, but usually I catch the bad stitching within the first row of my quilting. The last one I did, I thought...maybe it would fluff up in the wash or maybe it wasn't really that bad, but a friend, non-sewer, asked me if I was happy with it the way it was and if I'd be proud to send it to a customer knowing it wasn't perfect...No. I ripped out the stitches and when I re-did it, it was lovely and I was very proud of the way it turned out. It's a good learning experience for the quilter and the topper.

  16. #91
    Super Member quiltingshorttimer's Avatar
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    Quote Originally Posted by tezell0801 View Post
    My next step is to take lessons on a machine at a shop near me, I actually just found it last Thursday - quilt was already at quilters butI was nervous. Then once I complete the lesson, I can rent their machine for $ 15.00 an hour and do it myself. Looking forward to this.

    Also the sweet board member on here I have been chatting with said she will quilt it for me if I decide to rip it all out. I am just afriad I will make it worse.

    This quilt was to be a gift for my sweet niece to take to college with her. She has designed her room around the colors in the quilt. Oh my - no way I can redo by the time she leaves first of August.

    Hope she will not be too disappointed, I will either let her use it as is and make her a new one later, or buy her a cheap bedspread to use until I redo this one.

    One confused, sad, pitiful new quilter here .....
    I have used the same type of set-up on two quilts now--one with a panto and with FMQ. Neither are easy as a beginner (although I like the creativity of the FMQ). So while I urge you to give that a try, realize that YOU may not be up to quilting the type of designs you envision when you first start. Sorry about the mess up--hope you did not spend top $$ on this quilt either!

  17. #92
    Senior Member Robinlee's Avatar
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    I agree is Gramie bj, I would take it to whom recommended her. This nearly made me "sick", as a reminder to me. I made the most prettest top that I've ever done. Took it to a local LAQ with her own shop, cause I had heard she was soo-good. NOT! NOT! NOT! ever again. This was 3-4 years ago, it was my first quilt that I was keeping and this "witch" ruined it....Someday, when I get over it, I will rip out the crappy stitching (she even left places without stitches that should of been done to match the other area's) and I will send to my trusted LAQ I found since. A true lesson learned.

    !
    Quote Originally Posted by Gramie bj View Post
    I would take it to the person that recommended her to you and ask them what they tought of the quilting. If they agree with you ask why they recommended her! If they think it is fine I dought I'd take there recommendation on anything again! Next time ask to see some of there finished work before commiting to them. If no holes in fabric I would carefully take it apart, take some LA classes, rent a machine and do it myself. It is way cheeper than sending it out to someone else.
    "We can never have too much fabric" and "May the Fabric Fairy always keep your stash filled".

    Robinlee

  18. #93
    Super Member ptquilts's Avatar
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    You may think you are "Too nice" to confront her (and I'm sure you ARE a nice person) -- but you are NOT doing her any favor to let her go on thinking this is acceptable work.

    How about sending her a letter or email, with pictures? No confrontation but she will get the message that her quilting is not up to snuff.

  19. #94
    Super Member alwayslearning's Avatar
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    Quote Originally Posted by tesspug View Post
    So sorry about your "baby" that must really hurt. I'd take it to the quilt shop, since they recommended her. Maybe at least you could get some new fabric.
    I agree. They should see what they are recommending.
    "Only those who know enough is enough can ever have enough." Lao Tzu

  20. #95
    Super Member Deborahlees's Avatar
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    I have never used a LAQ, I have never ripped out my quilting......I only make quilts that I can quilt myself (nothing larger than a twin and that is a push). In the past I have always done a primative FMQ, I am getting better with each new one I make. The last one I even tried rather successfully doing a pattern on my wall hanging/banner......
    My humble question is how long is it going to take to rip out all that quilting ????? will you be able to reuse the batting and backing.....my heart hurts for you when I see how badly it looks....

  21. #96
    Senior Member quiltbuddy's Avatar
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    My first quilt I took to a long armer I was not happy with. It has little tucks, was very expensive and I hate the batting she used. This quilt was a blended Trip around the World using very small squares so I had many, many hours in it. Lesson learned. I think when you find a long armer you want to use give them something simple to do first to see if you like their work.

  22. #97
    Senior Member cmw0829's Avatar
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    I'm glad you're going to have this redone. The work was terrible and even if your niece didn't see the errors, you'd always know they were there. You will feel so much better giving her a well-quilted quilt. And if you don't make the Aug 1 date, well...it won't be cold for a while.

    I understand your reluctance to tell the quilter face to face how bad the work was - my personality has a hard time with it as well. However, you must show it to the people at the fabric store.

  23. #98
    Super Member Deborahlees's Avatar
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    I think that is an excellent idea, a simple non valuable item first to test the results.....and also would it not be acceptable to ask to see samples of their work first !!!! and ask how many years they have been doing this ( 3 months vs 3 years) and how about ask for a list of clients you could call to ask about the quality of their work......
    We can all think of what we could have... should have done....but this also should be a good learning curve for us to use in the future.....

  24. #99
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    Perhaps you should post a picture (s) and get some feedback, I think the hardest part is in allowing someone else to "finish" your project... I have also found that my lqs is very selective in who they recommend you to... they save the really good ones for themselves (imho)...

  25. #100
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    I just finished my first quilt too, only I hand-quilted mine. As much as I love it, I can only imagine how upset you must be!!

    If it's not truly horrible, I would try washing it and see what it does. I could hardly see my stitching after washing & drying mine. Mine was supposed to be for a brand new great-niece - now if I can only get our niece to e-mail me back with her address, so I can SEND it to her! Otherwise, I might just keep it myself!!

    I had no idea that you could rent a longarm machine and use it - how would I go about looking into this in my area???

    My sympathies for your quilt baby, and all my hopes that she can be fixed!



    p.s. I finally found where you had posted the pictures of the quilting. Oh. My. Goodness! This IS truly horrible!! I know it would be horribly difficult for me - I hate confrontations of any sort - but maybe get someone (another quilter!!) to go with you, and yes, this lady needs to be told that this is NOT professional grade quilting!!!
    Last edited by hisgrace; 07-25-2012 at 10:07 AM. Reason: Saw pictures of horrible quilting!

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