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how's this for customer service ??

how's this for customer service ??

Old 08-17-2011, 02:06 PM
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fabric .com has their daily specials - and I was bitten today - you always need interfacing - right? I couldn't find my coupon code for 15% discount - so I ordered anyway - afterall - free shipping - I already figured I got a discount.

Then I signed onto this board - and up came the code !! I looked at the email receipt for my purchase . . . and they had a contact cutomer service area

SO I emailed them and put in the code that was posted ont he board

And what to my surprise - I got a response with a 15% credit on today's order !! that I had previously placed!!

Now that's customer service !!
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Old 08-17-2011, 02:07 PM
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I have had very good luck dealing with them. Fantastic customer service.
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Old 08-17-2011, 02:07 PM
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Fantastic!
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Old 08-17-2011, 02:08 PM
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wow, great service
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Old 08-17-2011, 02:13 PM
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I'd sure like to know how you get discount codes to pop up when you sign on. I've never seen one. And I just placed and order this morning with them.

I'm kinda new here so apparently, I don't know all the secret places to look.
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Old 08-17-2011, 02:16 PM
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I'm curious too-unless I notice a post that someone happens to mention a code, I miss them as well.
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Old 08-17-2011, 02:17 PM
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wonderful!
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Old 08-17-2011, 02:18 PM
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Yippee....that IS great service.
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Old 08-17-2011, 02:19 PM
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Good deal!
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Old 08-17-2011, 02:27 PM
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Originally Posted by BigDog
I'd sure like to know how you get discount codes to pop up when you sign on. I've never seen one. And I just placed and order this morning with them.

I'm kinda new here so apparently, I don't know all the secret places to look.
It's on the first page where you have all the separate sections of the board !! there is also a website I think where you can look those up - but I (obviously) didn't think of that today !!
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