Boonedox

Can anyone tell me about their Juki warranty? In researching the TL 2010 it seems like the warranty is not as good as the competitors. I have read that lots of people love this machine. I'm having trouble deciding between the Janome 1600QC and the Juki 2010. I know the Brother is a lot less but it's missing a couple key features so I had to rule that one out. Also, ordering online seems scary but the deals are much better.
I really appreciate the all the help from this board. Quilters are just great people! Thank you all :-)

Jingle

I have a Juki TL98QE. They are great machines and I have not needed a warranty.

katier825

I have the Juki TL-2010Q. The warranty is 2 years on motor, light assembly, wiring, switches, circuit boards, speed control and 5 years on all other parts.

The plus is that the inside parts are metal, where some machines have plastic parts. I researched a lot before buying. I spoke with my repair guy and he said it was a very good machine, rarely has problems. It had such a good reputation that I decided to go for it. He ordered it for me and it was the first major purchase I ever bought sight unseen. I was a little nervous about that part, but I knew he would help me if I needed. I absolutely LOVE mine! I got it in early March. It was perfect right out of the box. I have not had to adjust tension at all. I piece and quilt with mine. I am a very happy Juki customer!