mammab

I get very aggravated by this. I recently did a baby quilt and could not even get a 5" piece that was straight with the pattern. This is a slightly different problem that the wonky cuts. Those are bad enough, but the twisted pattern/ fabric grain is even worse. I come from a background of sewing garments and like cuts on the straight grain of the fabric. Problem is with a lot of fabric, even the expensive bolts is that the pattern is so crooked you cannot square up and end without losing a lot of fabric.

virginialbrown

Ever notice the change of personel in that dept. One of my students brought the worst cut from Joanns that I have ever seen. It was hacked with a corner literally missing on both ends. It was a pain to try to find enough fabric on the straight of the goods to get the fabric we need for half squares. Fabric is too expensive to ruin it by not cutting it properly. I wonder if the girl had ever seen a rotary cutter before.

virginialbrown

It also helps to clip the corners on each piece so you don't have a rats nest when its washed and dried. The clipping acts like pinking shears. You can also purchase a pinking blade for your rotary cutter. Its worth the time. I also wet one piece at a time in my sink rather then use my washer. It takes out the sizing and after you do that toss it in the dryer. Its a good time to test to see if over dyed things bleed as well. When you buy the cheap fabric from JoAnns and Walmart you will notice that it goes limp as a rag. This is what the Textile companies use to print a first run of the fabric. After that they go to the threads with more thread count. It makes a hugh difference in the life of your quilting and the usage. You can't see thru the good stuff and its running $10.00 a yard in most shops. So you get what you pay for. If I am going to spends hours and dollars making a quilt I expect $100.00 to $200.00 for fabrics and battening or more as I don't do Queen and King. The better shops do not hire people with little or no experience on the cutting tables.

Mimito2

I was at Joanns when they were having half off their clearance fabric. I had a pc that was marked $1 a yard. It came up at 1 yard and 32 inches and cutter says ok that pc is 2 yards and I said no it wasn't. She ignores me and proceeds to 'look' for the UPC code and could not find one so she walks back to a pc that is $3 a yard and scans it at the 2 yards for a total half price of $3, total was supposed to be less than $1. I objected and she says its ok and that it will "ring up" correctly. I had several other pcs that I wanted and they were measured/priced correctly. I get to the cash register and guess what? it rings up $3. I tell the cashier that I need to talk to customer service. I explain the situation and am told that I have to go back to the twit that messed it up in the first place (the only 1 cutting with a long line) to get it fixed, that CS can't help me !!!!! Every one was watching by this time and I was very aggravated (and hungry) so I said very loudly. "OH NO I DON'T" and threw the whole bunch on the CS table and walked out. It took me 4 months to get over being angry before I could go back. Store has been remodeled to a lot less material and that cutter no longer works there. Still I will just buy here, online or at local goodwill. No hassle, no waiting and great customer service.

garysgal

We seem to have a great turnover here at the JoAnn's in town. But you know what is funny? The guys that work there and cut fabric seem to be more careful than some of the girls. I don't know why that is, but you can tell by watching them, they go slower and are very careful. So far, I don't have a problem with JoAnn's-just hate the long lines at the check-out, but even that has it's up-side-you can talk to all the quilters while we all wait!!

patricej

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this topic is more or less a rant. it won't solve anything and just gets us all stirred up.

legitimate consumer information and alerts are useful if they are presented calmly, logically and are accompanied by substantiated facts and other evidence.

however Rants, raves, vents and flames are strongly discouraged. They serve no constructive purpose; they start arguments; and they make us look bad as a group. We end up sounding like a bunch of cranky, selfish, silly old bats. (now, you know we aren't really; and I know we aren't really. but the rest of the world may not read through enough of the board to figure that out.)

all these pages boil down to one valid point: pay attention while your fabric is being cut.

help the store employees provide you quality service by calmly pointing out the mistake and firmly but politely refusing to accept substandard cuts.[/i] get store management involved if necessary.

if all else fails, walk away from the purchase altogether.

send a calm, factual letter with all the details to the highest level of management possible.

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to learn more about your rights and responsibilities as a consumer, start here:
http://www.ftc.gov/consumer

and here:
http://www.consumeraction.gov/state.shtml
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tlrnhi

I'm with Patrice on this. You have to bring it to the attention of the employees that there's something wrong with the fabric/cutting. Nothing is going to happen unless you say something to them. If then they don't do anything, go a step higher. Then if nothing happens and you can't go any higher, then I wouldn't shop there.
Sitting idly by and just accepting what you are given is not acceptable.

sharon b

Yep, I agree with Patrice also :lol:

How many of you that got "bad" cuts have suggested to the clerk a better way to cut ? Nicely of course :wink: I have seen cutters that are so nervous, you know they are very new to it , so I try to talk to them to help them relax.

Also remember that if you get shorted once, another time you might get that "lil bit extra" When that happens do you tell the clerk, oh no that is not correct ?

Remember in the grand scheme of life , this is just a minor annoyance :lol: I know some will say... WELL you are getting shorted , maybe . Sometimes yes, sometimes no . We all are human, no one is perfect , and until I am perfect I don't expect it from anyone else 8-)

bearisgray

sharon b - has a valid point - how many times do we point out when we get "extra" - I know - overall - that I'm WAAAAY ahead of the game!

as far as that goes, where else do we EXPECT to get extra?

we buy a dozen eggs, we get 12

we buy four ounces of shampoo, we expect to only get four ounces, etc.

Jim's Gem

I agree with Patrice and Sharon on this as well!!!!

Watch what is happening, if there is a problem, point it out, respectfully, if that doesn't work go to a manager and treating them with respect, let them know what happened.

We all need to treat people with more respect. Kill them with Kindness, even when we have been wronged!