Go Back  Quiltingboard Forums > Main
my lqs is closing, and "my" bernina is on layaway there..help!! >

my lqs is closing, and "my" bernina is on layaway there..help!!

my lqs is closing, and "my" bernina is on layaway there..help!!

Old 05-22-2012, 07:18 AM
  #21  
Super Member
 
Join Date: Oct 2011
Location: dallas tx.
Posts: 5,172
Default

Imho I would probably ask for my money back. That way, if I had any problems in the future, I would have someone to hold responsible. If they are going out of business, you have paid an awful lot and no help. When this store owner goes out of business, SHE IS OUT.

Last edited by barny; 05-22-2012 at 07:21 AM.
barny is offline  
Old 05-22-2012, 07:54 AM
  #22  
Senior Member
Thread Starter
 
Join Date: Jan 2012
Posts: 565
Default

well-to follow up--i just got back from stopping in at the shop that is closing. she offerred to take 250-off, but went on to say that she could make more selling it on ebay after she closes. she told me she would give me the classes before she closed, but that "its a bernina, take it to a bernina dealer for service"...stating the store in delaware nad the one in burlington city. i asked if she had made arrangements, ie given them a heads up and "NO" was the answer.

I asked for a full refund, which she agreed too, but then stated i would have to wait until next tuesday when her bookkeeper was in.

sooooo, viking or pfaff?? i have a viking 350 (their intro to computerized machines about 15 years ago)--will my walking foot for that machine work on a saphire?
twoxover is offline  
Old 05-22-2012, 08:01 AM
  #23  
Senior Member
 
Hinterland's Avatar
 
Join Date: Oct 2009
Location: Hudson Valley, NY
Posts: 941
Default

Originally Posted by twoxover View Post
sooooo, viking or pfaff?? i have a viking 350 (their intro to computerized machines about 15 years ago)--will my walking foot for that machine work on a saphire?
I would test drive the Sapphire before you buy it. I traded in a Viking Lily (I loved that machine!) for a Sapphire when they first came out. The feet may or may not have been compatible, but I had so many problems fmq that I ended up buying new feet just to be sure they weren't the source of the trouble.

I understand they've improved the Sapphire in the years since, so your mileage may vary. Just make sure you have a good dealer behind you. I did not, which is why I have the Bernina.


Janet
Hinterland is offline  
Old 05-22-2012, 08:07 AM
  #24  
Power Poster
 
BellaBoo's Avatar
 
Join Date: Jan 2009
Location: Front row
Posts: 14,646
Default

With a dealer like that it's good she is going out of business. Her remark about selling on Ebay was way out of line to say to a customer not to mention the fact she she is acting like her going out of business excuses her from her customer obligations.
BellaBoo is offline  
Old 05-22-2012, 09:27 AM
  #25  
Super Member
 
franc36's Avatar
 
Join Date: Dec 2010
Location: Tennessee
Posts: 1,501
Default

I purchased my Bernina in one state and later moved to another. I have had no problems with the dealer here servicing my machine. I took my lessons with the dealer who sold me the machine. If the machine was not purchased from him, you had to pay for the lessons.
franc36 is offline  
Old 05-22-2012, 09:49 AM
  #26  
Senior Member
 
Skyangel's Avatar
 
Join Date: Feb 2012
Location: Oregon
Posts: 809
Default

It was probably a reasonable offer to take $250 off and give you the classes before she closes. I bought my 440 used from a private party and paid to take the classes. My local Bernina dealer offers an adoption package for $250 for all the classes and servicing for one year. I've done that twice, once for the 440 and once for my 1300 serger and it was well worth it. You might give the other dealers a call. It might be possible to arrange an appointment to have it serviced while you wait so you don't drive an hour away twice. I love my Berninas ...
Skyangel is offline  
Old 05-22-2012, 09:55 AM
  #27  
Super Member
 
Join Date: Dec 2010
Location: Norfolk, VA
Posts: 5,397
Default

[
sooooo, viking or pfaff?? i have a viking 350 (their intro to computerized machines about 15 years ago)--will my walking foot for that machine work on a saphire?[/QUOTE]

Most of the feet should work. I bought a Ruby and I had already had the Viking #1 and all of the feet fit on the Ruby. There is quite a bit of age difference between the two. Good luck. I think you made a good choice.
romanojg is offline  
Old 05-22-2012, 02:25 PM
  #28  
Senior Member
Thread Starter
 
Join Date: Jan 2012
Posts: 565
Default

here is a quick follow up...I did call Hubby and tell him what transpired. He did not like the "wait a week for a refund"...and decided to stop in there on his way home. in his words "all i did was say, Laurie, can we talk about Betsey's Machine (i think in his mind, he wanted to bring it home) and she started yelling at him". Long story short, i have a check from her in my hands.
twoxover is offline  
Old 05-22-2012, 02:59 PM
  #29  
Senior Member
 
Join Date: Sep 2011
Location: Texas
Posts: 451
Default

WOW. it may be a blessing in disguise even if she had not closed up shop! i bought last month from a closing dealer and we were provided with "certificates" to our dealer of choice for classes and the one-year free cleaning. I think the new dealer needs to be paid for the classes and they must work that out between themselves. Its always to the new dealer's advantage to treat the new customer well for obvious reasons. This is all moot for you now!! Take a look at the Pfaff Ambition 1.0 and 1.5...they are loaded with features...great bang for the buck...lovely stitches and only lack a thread-cutter. So far, lots of rave reviews on that one.
mea12 is offline  
Old 05-23-2012, 03:26 AM
  #30  
Junior Member
 
linynp's Avatar
 
Join Date: Aug 2011
Location: Fayetteville, PA, USA
Posts: 278
Default

Ask the other dealers if they'd honor your warranty work and classes from the other closing store. Also this could give you an opportunity to deal the price down farther.
linynp is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
bearisgray
General Chit-Chat (non-quilting talk)
65
02-01-2024 09:04 AM
annthreecats
General Chit-Chat (non-quilting talk)
5
09-04-2012 10:34 PM
sewjoyce
Main
40
05-28-2010 06:11 PM
Annaleehunter
Main
35
05-20-2010 02:39 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


FREE Quilting Newsletter