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No response about online order

No response about online order

Old 01-18-2011, 03:21 PM
  #21  
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You can dispute a chg to you debit card. I had to recently. I think I had to go in the bank and sign something and it seems to me it was $10.00 or maybe free. Do this cause it sounds like they are sending nothing and taking your money. I would do it right away so the account they have to charge back to is not closed. Your bank will help you. It is better to use a credit card because the dispute is easier. I hope you get the money back into your acct.
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Old 01-18-2011, 03:24 PM
  #22  
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I made a purchase before Christmas and just got it in the mail today. I was charged on my credit card by New Years. There was an adjustment made adding 3.00 to the total. You can bet I am watching to be sure I am not double charged. -- Also I noticed several months back when making payment on pay-pal, that when I paid by credit card, it was suggested I use a debit card. I found this odd but still opted to use the credit card.
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Old 01-18-2011, 03:25 PM
  #23  
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you can disput with debit card through your bank. I had to do this recently.
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Old 01-18-2011, 03:31 PM
  #24  
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Contact both.
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Old 01-18-2011, 03:32 PM
  #25  
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Post the name and location, someone here may be close to the address/know the site or even know how to contact the owner. Never be hesitant to name names for good or bad customer service.
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Old 01-18-2011, 03:42 PM
  #26  
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I want to know what company because I just orderd some material from a Company the other day. Could you please tell me this even if you send me a pm.
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Old 01-18-2011, 04:03 PM
  #27  
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you still have some recourse you can dispute the charge stating no merchandise received every bank has this option. Call you bank now before you miss the timeframe for disputes.
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Old 01-19-2011, 02:56 AM
  #28  
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I don't order from companies going out of business, unless it's local.Have seen too many ppl on quilting boards going thru stuff like this.A shop that is closing might be losing phone/computer service,staff etc.Makes for a very mixed up place to buy from.Get in touch with your bank now...don't wait.JMO
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Old 01-19-2011, 04:21 AM
  #29  
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Agree with BellaBoo someone might live near the store and can check what is going on.
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Old 01-19-2011, 04:51 AM
  #30  
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If they are going out of business, I don't think they much care about the BBB. I would contact the Attorneys General in their state and yours.
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